Quality Systems Manager

Work Model: This is a fully onsite role, with work performed at your designated Regal Rexnord office.
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Position Overview:
The Quality System Manager is responsible for leading, maintaining, and continually improving the Quality Management System (QMS) for manufacturing operations within a value stream producing custom and catalogue Defense, Aerospace, and Commercial motion control technology for a global marketplace. The position ensures compliance with AS9100, ISO 9001, customer, regulatory, and contractual requirements while driving operational excellence through effective quality system governance, audit management, First Article Inspection (FAI) execution, source inspection readiness, and continuous improvement initiatives.
This role serves as the site authority for quality system compliance and acts as the primary liaison between Quality Systems and Manufacturing Operations. The Quality System Manager partners closely with Production, Engineering, Supply Chain, Customer Service, and Program Management to ensure quality requirements are effectively integrated into product realization processes and daily manufacturing activities.
This position also provides direct leadership for quality system personnel and is accountable for the successful execution of internal audits, external audits, management reviews, FAI processes, customer-required quality data submissions, box audits, source inspections, and quality system training programs.
Key Responsibilities:
Maintain and continuously improve the Radford site Quality Management System in compliance with ISO 9001, AS9100, customer, regulatory, and corporate requirements as applicable.
Serve as the site focal point for external quality system certification bodies, customer auditors, and regulatory auditors.
Monitor revisions to applicable quality standards and ensure timely implementation of changes.
Coordinate periodic review and revision of controlled quality system documentation, ensuring all procedures are reviewed at least annually or as required.
Manage quality system audit schedules and oversee preparation, execution, and closure of external audits.
Maintain AS9100 certification requirements, including OASIS database administration and certification maintenance activities.
Lead the Radford Operations Internal Audit Program, including:
Auditor qualification and training
Audit planning and scheduling
Audit execution oversight
Corrective action and Root Cause Corrective Action (RCCA) follow-up
Drive continual improvement initiatives arising from audits, management reviews, and performance metrics.
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Own and manage site compliance with AS9102 and customer-specific First Article Inspection requirements.
Review customer purchase order flow-down requirements to identify FAI obligations and compliance requirements.
Ensure procedures, including DSP 976807 and related work instructions, remain accurate, current, and effectively implemented.
Coordinate and communicate FAI requirements through recurring reviews, visual management systems, and stakeholder forums.
Prioritize FAI activities in partnership with Operations to ensure adequate resources are available to support production schedules and customer commitments.
Develop, implement, and lead structured FAI Kickoff Meetings as applicable, to ensure alignment among:
Design Engineering
Quality
Purchasing
Production
Customer Service/KCS
Monitor FAI execution, completion status, and escalation of risks affecting product delivery.
Quality Team Leadership
Lead and develop assigned quality personnel, including:
Quality Technician Team Lead
Quality Technicians supporting internal FAIs, magnet FAIs, and source inspections
Box Audit Inspectors
Establish performance expectations, training plans, and development objectives for team members.
Manage daily work prioritization and resource allocation to support production and customer requirements.
Foster a culture of quality, accountability, compliance, and continuous improvement.
Box Audit Process Ownership
Own and manage Radford Operations Box Audit process.
Ensure compliance to customer, regulatory, and internal shipment release requirements.
Establish visual controls and monitoring processes to ensure audit effectiveness.
Analyze audit results and implement corrective actions to address recurring issues.
Support shipment readiness activities to ensure quality records are complete and accurate prior to product release.
Source Inspection Readiness
Lead source inspection planning and readiness activities for customer and government representatives.
Coordinate readiness reviews with Operations, Quality, and customers to ensure successful inspections.
Maintain source inspection portals and customer-required electronic systems.
Develop and maintain visual management tools that provide inspection status and readiness visibility.
Support and, when required, conduct source inspections and customer witness activities.
Ensure timely resolution of findings identified during inspections.
Customer Quality Data Management
Manage electronic data submission requirements for customers and regulatory agencies.
Ensure quality records, inspection documentation, certifications, and supporting compliance evidence are submitted accurately and on time.
Maintain processes that support customer-specific documentation and electronic reporting requirements.
Coordinate with Engineering, Operations, and Customer Service to ensure complete and accurate customer deliverables.
Training and Quality System Awareness
Develop and deliver Quality Management System training for new employees during onboarding.
Ensure personnel understand site quality policies, procedures, customer requirements, and compliance obligations.
Support refresher training and awareness campaigns for quality system updates and changes.
Maintain training records and effectiveness assessments related to quality system requirements.
Management Review Leadership
Plan, coordinate, and facilitate Management Review activities in accordance with ISO 9001 and AS9100 requirements.
Collaborate with Operations and functional leaders to develop performance metrics and quality system inputs.
Analyze quality performance trends and present findings to leadership.
Track management review action items through completion and effectiveness verification.
Support strategic quality planning and organizational continuous improvement efforts.
Required Skills and Qualifications:
Bachelor's degree in engineering, manufacturing or related field - Equivalent combination of education and relevant experience may be considered.
7+ years of experience in quality systems, manufacturing quality, aerospace, defense, or highly regulated industries.
3+ years of leadership or supervisory experience.
Demonstrated experience managing Quality Management Systems or elements thereof that are certified to AS9100 and/or ISO 9001.
Experience coordinating external certification audits and customer audits.
Experience with First Article Inspection processes, preferably AS9102.
Experience leading corrective action and root cause investigations.
Strong knowledge of:
AS9100
ISO 9001
AS9102 First Article Inspection
RCCA methodologies
Internal auditing principles
Risk-based thinking and continual improvement concepts
Knowledge of defense and aerospace customer quality requirements.
Strong project management and organizational skills.
Effective verbal and written communication skills.
Ability to influence cross-functional teams without direct authority.
Experience with ERP, quality management, and customer portal systems.
Proficiency with Microsoft Office and data analysis tools.
Preferred Skills and Qualifications:
ASQ Certified Quality Manager (CMQ/OE)
ASQ Certified Quality Auditor (CQA)
AS9100 Lead Auditor Certification
Experience supporting defense contracts and source inspections.
Experience with electronic quality record and customer submission systems.
Lean Manufacturing and Continuous Improvement experience.
Work Type: Onsite: This role follows an Onsite Work Schedule and requires wor

Skills
Data Analysis, Project Management, Auditing, Onboarding, ERP, Documentation