QA Engineer - ServiceNow

Want to take ownership of quality and automation in a growing ServiceNow engineering environment?
This is an opportunity to build an automated testing framework from the ground up, influence release decisions, and play a key role in delivering reliable enterprise applications. You'll work with modern AI-powered development tools, improve testing efficiency, and help establish the quality standards that support ongoing product growth.
If you enjoy solving complex problems, building automation, and seeing the direct impact of your work, this is an opportunity worth exploring!
Company Information:
Small, growing organization where team members have significant ownership and influence
Focuses on product development, platform integration, and workflow automation for large enterprise customers.
With an emphasis on innovation and AI-driven engineering, the company is expanding its internal technology team
Remote role from anywhere in the United States
Base Salary Range – 100K – 125K depending on experience
Background Profile:
3+ years of hands-on software test automation experience, including ServiceNow ATF.
Experience developing and maintaining automated regression testing used in production release cycles.
Proficiency with GitHub Actions or comparable CI/CD tools and JavaScript scripting.
Understanding of ServiceNow upgrades, update sets, and scoped applications.
Experience using AI coding tools to improve testing processes and productivity.
Strong documentation skills, including defect reporting and release-readiness communication.
Team lead experience, as well as process lead and/or knowledge transfer from an outside engineering partner a plus.
Must have great communication skills and be a US citizen to be considered as no sponsorship is available for this role.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
Experience with ServiceNow Store certification and Instance Scan.
Experience testing integrations and APIs, including REST and SDK-based connectors.
Familiarity with accessibility and performance testing.

Skills
JavaScript, Git, CI/CD, Automation Testing, Documentation

Experience
3+ yrs

Work arrangement
Yes