Director of Operational Excellence

Company Description Foncia Consult | Real Estate Consultants is a specialist advisory firm focused on delivering high-quality consulting services across the real estate sector. The organization supports clients with data-driven insights, strategic guidance, and operational solutions to optimize the performance of real estate portfolios and related services. Foncia Consult emphasizes collaboration, professionalism, and continuous improvement in how projects are delivered and client relationships are managed. Team members work in an environment that values initiative, accountability, and results, with opportunities to contribute to impactful, long-term client outcomes.
Role Description The Director of Operational Excellence is a full-time remote role responsible for designing, leading, and sustaining initiatives that improve operational performance across Foncia Consult | Real Estate Consultants. This position oversees the assessment and optimization of core business processes, defines standards and frameworks for operational excellence, and partners with senior leaders to implement data-informed improvements. Day-to-day tasks include analyzing workflows and performance metrics, identifying efficiency and quality gaps, and prioritizing projects that drive measurable value. The director will facilitate cross-functional workshops, support change management activities, and ensure alignment between operational initiatives, strategic objectives, and client commitments. This role also involves mentoring team members on best practices, establishing governance for continuous improvement, and reporting progress and outcomes to executive leadership.
Qualifications
Candidates should possess strong Business Process Improvement and Process Improvement skills to analyze, redesign, and optimize workflows.
Candidates should possess Operational Excellence expertise to develop frameworks, standards, and continuous improvement methodologies.
Candidates should possess advanced Analytical Skills to interpret data, build insights, and support evidence-based decision-making.
Candidates should possess Strategic Planning capabilities to align operational initiatives with long-term business and client objectives.
Proven experience leading cross-functional operational or transformation programs, ideally within consulting or real estate-related environments.
Demonstrated ability to manage multiple projects, influence stakeholders at all levels, and drive change in remote or distributed teams.
Strong communication, facilitation, and presentation skills, with the ability to translate complex concepts into clear actions.
Bachelor’s or Master’s degree in Business, Operations Management, Engineering, or a related field, or equivalent practical experience.

Skills
Process Improvement

Experience
10+ yrs

Work arrangement
Yes