Sap B1 support consultan

Company Description PT Anugrah Visi Inti Teknologi is a technology solutions provider specializing in business systems implementation and support for growing organizations. The company focuses on delivering reliable, efficient, and scalable solutions that help clients streamline operations and improve decision-making. PT Anugrah Visi Inti Teknologi values collaboration, continuous learning, and professional integrity in all client engagements. Team members are encouraged to contribute ideas, refine processes, and stay current with evolving technologies. The work environment supports remote collaboration and emphasizes practical, results-oriented support for business users.
Role Description This is a full-time remote role for a SAP B1 Support Consultant. The consultant will provide day-to-day support for SAP Business One users, including troubleshooting system issues, resolving user inquiries, and ensuring stable system performance. Responsibilities include configuring and maintaining SAP B1 modules, handling data corrections, and supporting integrations with other business systems. The role involves gathering user requirements, documenting issues and solutions, and coordinating with internal and external technical teams when escalation is required. The consultant will also conduct user training, create user guides, assist with testing during upgrades or enhancements, and contribute to continuous improvement of SAP B1 usage and processes.
Qualifications
Strong knowledge of SAP Business One functionality, configuration, and basic administration.
Experience in application support, troubleshooting, and user assistance for ERP or business systems.
Ability to analyze business processes and translate user needs into system configurations or practical solutions.
Solid skills in documentation, issue tracking, and creating clear user guides or SOPs.
Good communication skills, with the ability to support users remotely and collaborate with technical teams.
Attention to detail and strong problem-solving skills, with a focus on timely, accurate resolutions.
Comfort working independently in a remote setting and managing multiple support requests or tasks.
Familiarity with SQL queries, basic reporting, or data analysis tools is an advantage.
Understanding of finance, inventory, or sales processes in a business environment is beneficial.
Bachelor’s degree in Information Systems, Computer Science, Business, or a related field is preferred, or equivalent practical experience.

Skills
SAP

Work arrangement
Yes