Training Specialist

Company Description Tempur Sealy International, Inc. is the world’s largest bedding provider, developing, manufacturing, and marketing mattresses, adjustable bases, pillows, and other sleep and relaxation products. The company combines a strong heritage with industry-leading innovation, delivering trusted sleep solutions to a broad range of customers. Its portfolio includes some of the most recognized brands in the industry, such as Tempur®, Tempur-Pedic®, Cocoon™ by Sealy, Sealy®, and Stearns & Foster®. Team members contribute to a mission focused on improving sleep quality and overall well-being for individuals and families. The organization offers opportunities to work with iconic brands in a dynamic, growth-oriented environment.
Role Description This is a full-time remote role for a Training Specialist. The Training Specialist will design, develop, and deliver training programs that support product knowledge, customer service excellence, and operational effectiveness across the organization. Daily responsibilities include creating instructional materials, facilitating virtual training sessions, and coordinating learning activities for internal teams and external partners. The role involves assessing training needs, updating content to reflect new products and processes, and measuring training effectiveness through feedback and performance metrics. The Training Specialist will collaborate with cross-functional stakeholders to ensure consistent messaging, support onboarding initiatives, and maintain training documentation and learning resources.
Qualifications
Candidates should possess strong Training & Development and Training skills, including experience facilitating group sessions and supporting ongoing learning initiatives.
Candidates should possess Instructional Design skills, with the ability to create clear, engaging, and accessible training materials and e-learning content.
Candidates should possess excellent Communication and Customer Service skills to deliver content effectively, engage learners, and support internal and external stakeholders.
Experience with remote training tools, learning management systems, and virtual collaboration platforms is beneficial.
Bachelor’s degree in Education, Human Resources, Business, or a related field, or equivalent practical experience is preferred.
Strong organizational skills, attention to detail, and the ability to manage multiple training projects and deadlines in a remote environment are important.
Prior experience in corporate training, product training, or customer-facing roles within consumer products or retail is an advantage.

Skills
Onboarding, Documentation

Work arrangement
Yes