Web Developer & IT Support Specialist

Web Developer & IT Support Specialist
MYTE Technologies Pty Ltd | Full-time | Remote
About MYTE Technologies
MYTE Technologies is an Australian technology consultancy helping businesses modernise their operations through web development, IT solutions, cloud technologies, automation and digital transformation.
As our client portfolio continues to grow, we are looking for a hands-on Web Developer & IT Support Specialist to join our team on a full-time remote basis.
This is a varied technical role combining website development, ongoing maintenance, IT troubleshooting and client support. You will work across multiple client environments, delivering practical technical solutions and helping ensure the smooth operation of our clients' digital platforms.
Key Responsibilities
Website Development & Maintenance
Develop, maintain and update WordPress websites.
Work with WordPress themes, plugins and page builders such as Elementor, Gutenberg and Kadence.
Maintain and customise WooCommerce websites.
Assist with Shopify store development and maintenance.
Implement website design changes, functionality improvements and content updates.
Troubleshoot website performance, plugin conflicts and technical issues.
Manage website hosting, migrations, domains, DNS and SSL configurations.
Work with HTML, CSS, JavaScript and PHP.
IT Support & Technical Operations
Provide technical support and troubleshooting for business clients.
Diagnose Windows desktop, software and connectivity issues.
Assist with Microsoft 365 administration, user accounts, licensing and email configuration.
Configure and troubleshoot business email, domains and DNS.
Assist with device setup, software installation and general IT administration.
Support website hosting, backups, security and maintenance.
Investigate technical issues and deliver timely resolutions.
Integrations & Digital Solutions
Assist with third-party application and API integrations.
Work with REST APIs, webhooks and automation workflows.
Support CRM, eCommerce and business system integrations.
Assist with React and Next.js development where required.
Use AI-powered development tools to improve productivity and delivery.
Client Service & Delivery
Manage assigned client support requests and technical tasks.
Communicate professionally with clients and provide progress updates.
Investigate problems and recommend practical solutions.
Maintain technical documentation and support records.
Manage priorities and deliver work within agreed timeframes.
Required Skills & Experience
Practical experience developing and maintaining WordPress websites.
Good knowledge of HTML, CSS and JavaScript.
Experience with WordPress themes, plugins and page builders.
Understanding of website hosting, domains, DNS and SSL.
Experience troubleshooting Windows operating systems and desktop environments.
Familiarity with Microsoft 365 administration and email configuration.
Strong technical troubleshooting and problem-solving skills.
Ability to work independently and manage multiple tasks.
Good written and verbal English communication skills.
Desirable Skills
WooCommerce and Shopify development.
PHP and WordPress customisation.
React, Next.js and modern frontend development.
REST APIs, webhooks and third-party integrations.
Microsoft Intune and endpoint management.
Cloud hosting and server administration.
Cybersecurity, endpoint protection and backup solutions.
Experience with CRM platforms and business automation.
Familiarity with AI development tools such as Cursor, ChatGPT and Claude.
What We Are Looking For
We are looking for someone who is technically curious, proactive and comfortable working across different technologies and client environments.
You should be someone who:
Enjoys solving technical problems and finding solutions independently.
Can manage development and support tasks from start to completion.
Has a strong customer service mindset.
Communicates clearly and professionally.
Is organised, reliable and comfortable working remotely.
Is eager to learn new technologies and develop their technical capabilities.
Practical experience, problem-solving ability and attitude are highly valued.
What We Offer
Opportunity to work with an Australian technology consultancy.
Exposure to diverse clients, technologies and projects.
Hands-on experience across web development, IT operations and digital transformation.
Opportunities to work with modern technologies and AI-powered development tools.
A collaborative remote working environment.
Opportunities for professional growth as the business expands.
Employment Details
Employment Type: Full-time
Work Arrangement: Fully remote
Location: Open to candidates in Australia and internationally.
Working Hours: Must have reasonable availability overlapping with Melbourne, Australia business hours.
Remuneration: Negotiable based on experience, technical skills and location.
How to Apply
If you are passionate about technology, enjoy solving problems and want to work across a diverse range of technical projects, we would love to hear from you.
Please submit your CV and include:
A brief overview of your web development and IT support experience.
Technologies and platforms you have worked with.
Examples of websites or technical projects you have delivered.
Your current location, availability and expected remuneration.
Shortlisted candidates will be invited to an interview and practical technical assessment.
MYTE Technologies Pty Ltd
Complex technology. Clear delivery.

Skills
JavaScript, React, Next.js, PHP, HTML/CSS, REST API, CRM

Work arrangement
Yes