Epic Clin Doc Analyst

Position Overview
The Epic ClinDoc Analyst contractor will build, maintain, and improve Epic Clinical Documentation tools across 13 state-operated healthcare facilities. This role supports accurate, efficient, and compliant documentation workflows for nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care.
The contractor will collaborate with clinical users and other Epic application teams to optimize workflows and resolve issues. This position also includes participation in an on-call rotation and urgent after-hours support to maintain continuity of patient care and address critical issues promptly.
Key Responsibilities
Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
Collaborate with clinical end users to gather requirements, document workflows, and implement system changes.
Perform system testing and validation, and provide end-user support during Epic build activities, upgrades, and go-live.
Assist in developing Epic training materials for clinical documentation users.
Troubleshoot issues reported through ServiceNow, provide timely resolutions, and escalate issues as appropriate.
Support documentation standards and regulatory requirements, including CMS, Joint Commission, and state policies.
Work closely with other Epic module teams, including Orders, HIM, and Identity, to ensure integrated workflows.
Participate in an on-call rotation and provide urgent after-hours support to resolve critical application issues and support continuity of patient care.

Skills
Patient Care, Documentation

Work arrangement
Yes