Manager Payment Strategy

Description
Who we are…
CompIQ Solutions is a software and full-service provider focusing on the property and casualty medical bill review market. We provide an end-to-end solution for our clients leveraging our proprietary technology and software platforms in the delivery of our solutions and services. We focus our efforts on our three key stakeholders, in this order: 1) Clients; 2) Colleagues; 3) Company.
About This Role
The Manager of Payment Strategy leads the Medical Bill Negotiations team within the AuditIQ operations organization. This role is responsible for setting and executing the team's negotiation strategy, driving savings performance, and ensuring a high-quality provider and client experience. The Manager coaches, develops, and manages a team of Medical Bill Negotiators, partners with cross-functional leaders to optimize pricing and payment outcomes, drafts executive-style letters inviting providers to negotiate, and serves as an escalation point for complex or high-dollar negotiations.
Duties And Responsibilities
Leads, coaches, and manages a team of Medical Bill Negotiators, including hiring, onboarding, training, performance management, and career development
Develops, implements, and continuously refines payment and negotiation strategies/guidelines to maximize savings and pricing optimization across the provider network
Sets team goals and monitors key performance indicators - savings achieved, negotiation turnaround time, provider agreement rates - and drives corrective action when needed
Reviews and analyzes bill review EORs (Explanation of Reimbursement), medical bills, and negotiation outcomes to identify trends and strategic opportunities
Serves as the escalation point for complex, high-dollar, or difficult provider negotiations
Builds and maintains strong relationships with key provider groups to support long-term negotiation outcomes
Drafts polished, executive-style letters to medical providers requesting that they negotiate with us on medical bill reimbursement
Partners with client-facing teams to ensure client expectations and reporting requirements are met
Ensures the team maintains accurate, up-to-date provider demographics and negotiation outcomes in Smartsheet
Collaborates with the AuditIQ operations leadership team on planning, daily standups, and bill inventory sessions
Ensures team compliance with all company guidelines, code of conduct, policies, and standards
Performs other duties as assigned by leadership
Requirements
Required Qualifications
Education/Certificates
Bachelor’s degree in business/healthcare administration or a related field is required
AAPC certification preferred
Experience
Minimum of 3-5 years of experience in workers’ compensation and/or medical bill review, with demonstrated success in medical bill negotiation
Prior experience leading, supervising, or mentoring a team is required
Experience in healthcare coding or billing is required
Familiarity with the CompIQ Bill Review Platform preferred but not required
Skills
Strong analytical and problem-solving skills, with the ability to translate data into actionable negotiation strategy
Excellent communication skills, including the ability to represent the team professionally with clients and providers
Exceptional writing skills, including the ability to compose polished, executive-style letters to medical professionals
Strong working knowledge of Office 365 and Smartsheet
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Demonstrated ability to build and maintain constructive, cooperative working relationships across teams
Proven leadership skills with the ability to coach, motivate, and develop a high-performing team
What We Offer
CompIQ Solutions provides our full-time, regular team members with the below benefits:
Fair and Competitive Salary
Flexible schedule in a hybrid or remote-work environment (depending on location)
Flexible Paid Time Off
Paid Parental Leave
Tuition Reimbursement
Identity Theft Protection
Medical, Dental, and Vision Insurance
100% Company-paid Short-Term and Long-Term Disability
100% Company-paid Life Insurance with additional voluntary enrollment options
Employee Assistance Programs including counseling with up to 6 complimentary sessions
Monthly Wellness (Gym Membership) Stipend
Health Spending Account (HSA) and Flexible Spending Account (FSA) Programs
401(k) Plan with a 100% vested company match
Career development and growth opportunities
How To Apply
Interested? Please apply directly via our website at: https://compiqsolutions.com/careers/
CompIQ Solutions is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. EOE/M/F/D/V

Skills
Negotiation, Onboarding

Experience
3-5 yrs

Work arrangement
Yes