Sr. Air ticketing

Company Description Sai Shishir Tours is a trusted travel agency based in Bangalore, specializing in affordable domestic and international tour packages. The company offers a wide range of experiences, from spiritual pilgrimages such as Shirdi, Kashi, and Puri to customized holiday tours abroad. Sai Shishir Tours focuses on delivering memorable, well-organized journeys tailored to the preferences and budgets of diverse travelers. Team members work in a customer-centric environment where quality service, reliability, and attention to detail are valued.
Role Description The Sr. Air Ticketing role is a full-time, on-site position based in Bengaluru. The role involves handling air ticket bookings, managing reservations, and processing ticket sales for domestic and international travel. The Sr. Air Ticketing professional will coordinate with customers and airlines to provide accurate itineraries, fare options, and schedule changes, ensuring smooth travel arrangements. Daily responsibilities include responding to customer inquiries, offering travel solutions, resolving ticketing issues, and maintaining up-to-date knowledge of airline policies, routes, and pricing. The role also supports the sales team by promoting suitable flight options and contributing to customer retention through efficient and polite service.
Qualifications
Candidates should possess strong Ticket Sales and Sales skills, with experience in meeting targets and converting inquiries into bookings.
Candidates should possess excellent Communication and Customer Service skills to interact clearly, courteously, and professionally with travelers and partners.
Candidates should possess solid Reservations skills, including experience with airline reservation systems, GDS tools, and itinerary management.
Candidates should possess attention to detail, problem-solving abilities, and accuracy in fare calculations and documentation.
Relevant experience in air ticketing or travel agency operations is highly beneficial.
Knowledge of domestic and international routes, airline policies, and basic travel regulations is preferred.
Ability to work collaboratively in a team, manage time effectively, and handle peak-season workloads.

Skills
Documentation

Experience
5+ yrs

Work arrangement
No