F&B Manager / Service Manager / Service Supervisor

Role Description The F&B Manager / Service Manager / Service Supervisor role at Owendo Mineral Port is a part-time remote position focused on overseeing food and beverage services and customer experience. The individual in this role coordinates daily food service operations, ensures service standards are met, monitors quality and hygiene, and manages supplier relationships. Responsibilities include planning menus and service offerings, supervising remote or on-site service teams, organizing staff schedules, and providing ongoing training and performance feedback. The role also involves handling customer inquiries and concerns, tracking budgets and costs, preparing service reports, and collaborating with management to optimize service efficiency and profitability.
Qualifications
Demonstrated expertise in Food Service and Food & Beverage operations, including menu and service planning.
Strong Customer Service skills, with the ability to manage inquiries, resolve issues, and maintain a high standard of guest satisfaction.
Experience in Training team members, including onboarding, coaching, and performance development.
Proficiency in Budgeting, cost control, and basic financial reporting related to F&B and service activities.
Proven experience in F&B management, hospitality, or service supervision roles.
Ability to work independently in a remote environment, with strong organizational and time-management skills.
Solid written and verbal communication skills in en_US; additional language skills are an asset.
Comfort with digital tools for remote coordination, scheduling, and reporting.
Relevant vocational training or degree in hospitality, business, or a related field is preferred.

Skills
Onboarding

Experience
5+ yrs

Work arrangement
Yes