Key Account Sales Specialist

Company Description Riddance Engineering, part of the Riddance Group, specializes in diesel engine generators, electric charging stations, and a wide range of electrical panels. The company is responsible for complete sales, service, and spare parts support, with a strong focus on turnkey projects and installations. Riddance Engineering operates as a deemed exporter for engineering equipment and has deep expertise in acoustic enclosures and soundproof rooms involving complex executions. The organization also manufactures AMF, ATS, synchronizing, and other control and distribution panels, offering integrated solutions for diverse industrial and commercial needs.
Role Description The Key Account Sales Specialist is a full-time, on-site role based in Mumbai. This role is responsible for managing and growing relationships with key customers, understanding their technical and commercial requirements, and proposing suitable solutions across generators, charging stations, and panel offerings. Day-to-day tasks include developing and executing sales plans, preparing quotations and proposals, coordinating with internal service and projects teams, and ensuring timely delivery and installation. The specialist will track account performance, identify opportunities for upselling and cross-selling, and maintain high standards of customer service and follow-up. The role also involves regular reporting on sales activities, market trends, and competitor insights to support business growth.
Qualifications
Candidates should possess strong Account Management skills to handle key clients, build long-term relationships, and coordinate internal resources effectively.
Candidates should possess solid Analytical Skills to interpret sales data, assess customer needs, and support accurate forecasting and pricing decisions.
Candidates should possess excellent Communication skills to present solutions clearly, negotiate terms, and collaborate with internal and external stakeholders.
Candidates should possess proven Sales abilities, including opportunity identification, pipeline management, and closing deals in an engineering or industrial environment.
Candidates should possess strong Customer Service orientation to ensure responsive support, issue resolution, and high levels of client satisfaction.
Relevant experience in industrial equipment, power systems, or electrical engineering solutions is highly beneficial.
A diploma or degree in Engineering, Business, or a related field, or equivalent practical experience in technical sales, is preferred.
Ability to work on-site in Mumbai, travel to customer locations as needed, and adapt to fast-paced project environments.

Skills
Account Management

Work arrangement
No