Inside sales Intern

Company Description SmartED Innovations is an ed-tech company dedicated to helping individuals pursue careers that match their interests and strengths. The organization offers programs across IT, non-IT, management, and life sciences, including web development, AI, machine learning, data science, cloud computing, cybersecurity, digital marketing, finance, HR, electric vehicles, IoT, and AutoCAD. Courses are delivered by experienced professionals who provide practical industry insights and job-ready skills. With a strong national network of mentors, SmartED Innovations supports learners and parents in making informed career decisions and building a foundation for long-term success.
Role Description The Inside Sales Intern will support the sales team in identifying and engaging prospective learners for SmartED Innovations’ educational programs. This is a full-time, on-site role based in Bengaluru. Day-to-day responsibilities include making outbound calls, following up on inquiries, qualifying leads, and explaining program features and benefits to potential learners and parents. The intern will assist in maintaining accurate records in CRM tools, scheduling consultations or demos, and collaborating with the marketing and academic teams to improve conversion rates. The role also involves addressing basic queries, providing timely information, and contributing to a positive and professional customer experience.
Qualifications:
Candidates should possess Inside Sales and Lead Generation skills, with the ability to build and manage a pipeline of prospective learners.
Candidates should possess strong Customer Service and Customer Satisfaction skills, focusing on responsive support and relationship-building.
Candidates should possess clear and professional Communication skills, both verbal and written, for calls, emails, and messaging.
Basic understanding of CRM tools, MS Office, and online communication platforms is beneficial.
Currently pursuing or recently completed a degree or diploma in business, marketing, communications, or a related field is preferred.
Ability to work in a fast-paced environment, learn quickly, and collaborate effectively with cross-functional teams.
Interest in the education or ed-tech sector and a motivation to help learners make informed career choices is an advantage.

Skills
Machine Learning, Digital Marketing, Lead Generation, CRM, AutoCAD

Experience
Fresher (0 yrs)

Work arrangement
No