Cluster Sales Manager

Company Description COSME COSTA HOSPITALITY PRIVATE LIMITED is a hospitality company based in Goa, India, serving guests in one of the country’s most popular travel destinations. The organization focuses on delivering high-quality service and memorable guest experiences in a competitive market. Team members work in a dynamic environment that values professionalism, collaboration, and attention to detail. The company offers opportunities to grow within hospitality operations and sales while contributing to the success of its properties.
Role Description This is a full-time, on-site Cluster Sales Manager role located in Goa, India. The Cluster Sales Manager is responsible for driving revenue and room sales across multiple properties, managing key accounts, and identifying new business opportunities in corporate, leisure, and group segments. Daily responsibilities include developing and executing sales plans, conducting sales calls and property visits, preparing proposals and contracts, and maintaining relationships with travel agents, corporate clients, and online partners. The role involves monitoring market trends and competitor activities, analyzing sales performance, forecasting, and reporting results to leadership. The Cluster Sales Manager collaborates closely with operations, marketing, and reservations teams to ensure coordinated efforts, optimal pricing, and effective promotions that support occupancy and revenue goals.
Qualifications
Strong sales and business development skills, including experience in hospitality or related service industries.
Proficiency in client relationship management, account management, and negotiation.
Ability to analyze sales data, prepare reports, and use CRM or property management systems effectively.
Solid communication and presentation skills, with fluency in English; knowledge of local languages is an advantage.
Proven ability to develop and implement sales strategies aligned with revenue and market objectives.
Excellent organizational and time management skills, with the capacity to manage multiple properties and priorities.
Comfort working on-site, engaging with guests, partners, and internal teams in a dynamic hospitality environment.
Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field preferred; relevant experience may substitute.
Prior experience as a Sales Manager or in a similar hospitality sales role is highly beneficial.
High level of integrity, resilience, and a results-oriented mindset.

Skills
Business Development, CRM, Account Management, Negotiation

Experience
5+ yrs

Work arrangement
No