Senior Product Manager, AI Products & Agentic Hospitality (f/m/d)

About the role
At Apaleo, we're building the open, API-first property management platform for hospitality. With integrations across hundreds of apps through the Apaleo Store, and the first AI agent marketplace for hospitality in our Agent Hub, we simplify operations, elevate the guest journey and drive revenue growth for our customers.
We're looking for a senior Product Manager to ownin our AI product domain. You'll turn our AI capabilities into coherent, commercially viable products that solve real operational problems for hoteliers. Your goal is to help hotels move towards genuinely autonomous operations, not to ship isolated automations or AI assistants.
This is not a backlog role. You'll take an ambiguous opportunity, find the right customer problems, define the proposition, build it with Engineering, bring it to market and drive adoption. You'll also play a central role in turning our AI capabilities into a meaningful and growing source of revenue.
This is a senior individual contributor role with real autonomy. You won't receive a roadmap and execute it. You'll shape it along our vision, using customer insight, data and sound reasoning. You’ll work closely with Engineering, Design, Sales, Marketing and Customer Success, and in close collaboration with our other value stream teams.
What you'll be up to
Productising and commercialising our AI capabilities. Define the proposition, target customers and use cases, and shape packaging and launch with commercial teams.
Building the foundations for AI across our ecosystem. Shape how our AI capabilities understand each hotel's context and work reliably with Apaleo and connected systems across operational areas.
Productising hospitality knowledge. Turn hospitality expertise and operational processes into scalable product experiences, with appropriate human oversight.
Driving autonomy and measurable value. Think in complete outcomes, such as staff hours saved and manual work removed. Show hoteliers tangible ROI.
Driving adoption. Run discovery, shape onboarding and usability, measure adoption and improve from real-world feedback.
Keeping AI products reliable and viable. Define good agent performance, understand cost and latency, set up evaluation and monitoring with Engineering, and trade off autonomy, reliability, human intervention and cost.
Owning strategy, roadmap and delivery in your scope, with clear specs, a definition of done and impact analysis.
Working with Engineering on trade-offs, dependencies, quality and our API-first AI-first architecture.

Skills
Customer Success, Onboarding

Experience
5+ yrs