Manager - Dangerous Goods (DG) Management, HQC

Job Title
Manager – Dangerous Goods (DG) Management
Function
Operations – Safety
Reports To
Head – Safety
Location
Delhi/Mumbai
Travel Required
25% þ 50% ☐ 75% ☐
About DHL Blue Dart Express India:
Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.
If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.
Position Overview:
The Manager – Dangerous Goods (DG) Management is a specialised national-level role responsible for establishing and strengthening Blue Dart's Dangerous Goods management framework across its air and ground operations, ensuring regulatory compliance, safe shipment handling and effective prevention of undeclared or misdeclared dangerous goods entering the network.
Reporting to the Head – Safety, the position will serve as the organisation's technical subject-matter expert for Dangerous Goods classification, identification, acceptance, interception, transportation, spill management and safe disposal. A key priority will be to reduce DG-related interceptions by airlines through stronger preventive controls, operational procedures and employee awareness.
The role will develop standardised DG policies, training content, competency requirements and compliance monitoring mechanisms while working closely with regional Operations, Safety, Security, Commercial and Customer Service teams to ensure consistent implementation across locations.
The position is envisaged as an individual contributor role with pan-India functional responsibility, requiring strong technical expertise, independent judgement and the ability to influence geographically dispersed stakeholders without direct reporting authority.
The incumbent will also engage with airlines, regulatory authorities, training organisations and relevant industry bodies to strengthen Blue Dart's overall DG compliance and operational safety framework.
Job Purpose:
To establish and implement a robust, standardised Dangerous Goods management framework across Blue Dart's air and ground network, ensuring safe and compliant shipment identification, classification, acceptance, handling and transportation.
The role will focus on minimising undeclared and misdeclared Dangerous Goods shipments, reducing airline interceptions, strengthening operational controls, improving incident and spill management preparedness, and building DG awareness and competency across the organisation.
Through technical expertise, regulatory engagement and cross-functional collaboration, the incumbent will drive a consistent and proactive approach to Dangerous Goods risk management and compliance across the network.
Key Roles & Responsibilities:
Dangerous Goods Governance & Regulatory Compliance
Develop and implement the organisation-wide DG framework covering classification, identification, acceptance, screening, interception and transportation across air and ground operations.
Establish and standardise DG policies, SOPs, operational guidelines and escalation procedures in line with applicable IATA Dangerous Goods Regulations, ICAO Technical Instructions, DGCA requirements and relevant ground transport regulations.
Define acceptance criteria, shipment restrictions and handling requirements for different categories of Dangerous Goods.
Establish controls to identify prohibited, restricted, undeclared or incorrectly declared shipments before they enter the transportation network.
Monitor regulatory developments and ensure timely revisions to operational processes and compliance requirements.
Provide technical interpretation and guidance to internal stakeholders on DG regulations and shipment acceptance requirements.
DG Risk Prevention & Operational Safety
Develop and implement initiatives to reduce the number of undeclared or misdeclared Dangerous Goods shipments intercepted by airlines.
Strengthen preventive controls across pickup, processing, sorting, transit and dispatch operations to identify potentially hazardous shipments before airline handover.
Establish standardised processes for safe DG handling, segregation, storage, spill management, incident response and disposal through authorised agencies.
Conduct DG-related risk assessments to identify gaps in existing operational processes and recommend preventive measures.
Investigate DG incidents, airline interceptions and non-compliances, undertake root-cause analysis and drive corrective and preventive actions.
Collaborate with operational and Safety teams to ensure that DG-related controls are practical, consistently implemented and aligned with network requirements.
DG Training & Capability Development
Develop structured DG training content, awareness programmes and competency requirements for relevant employees and stakeholders.
Identify training needs across Operations, Security, Commercial, Customer Service and other functions involved in shipment acceptance, handling and transportation.
Partner with Learning & Development and regional teams to implement DG training through classroom, digital and other available training channels.
Facilitate appropriate role-specific certification, initial training, recurrent training and competency assessments through authorised training arrangements.
Establish mechanisms to monitor training completion, certification validity and effectiveness.
Strengthen employee awareness of hidden Dangerous Goods identification, shipment restrictions, incident reporting and escalation requirements.
Regulatory & External Stakeholder Engagement
Engage with airlines, DGCA, aviation authorities and other relevant regulatory and industry bodies to strengthen DG governance and compliance.
Coordinate with airline DG and cargo safety teams to understand interception trends, compliance observations and areas requiring improvement.
Work with approved training organisations and technical experts to strengthen DG training and certification standards.
Support regulatory inspections, compliance reviews and closure of DG-related observations.
Maintain awareness of industry practices, evolving regulations and relevant technology developments in Dangerous Goods management.
Represent the organisation on DG-related technical matters, as authorised by the Head – Safety.
Cross-functional Collaboration & Implementation
Partner closely with regional Operations, Safety and Security teams to establish DG processes and controls across the network.
Work with Commercial and Customer Service teams to strengthen customer awareness of prohibited and restricted commodities, declaration requirements and shipment acceptance guidelines.
Provide technical support to regional teams in resolving DG-related operational queries and compliance challenges.
Collaborate with Technology and relevant stakeholders to explore improved DG identification, screening, reporting and process controls.
Drive consistent implementation of national DG standards through functional coordination, reviews and follow-up.
Influence stakeholders at different levels to adopt compliance requirements and strengthen accountability for DG safety.
Monitoring, Audit & Continuous Improvement
Establish DG compliance monitoring me

Skills
Risk Management, Regulatory Compliance

Work arrangement
No