Back Office Employee

Company Description Ascende is a consulting, staffing, and recruiting firm that helps businesses tackle complex challenges and build high-performing teams. The company provides strategic consulting, contract staffing, direct hire, and executive search services tailored to each client’s specific goals. Ascende combines deep industry insight with a personalized, relationship-driven approach to talent solutions. Through rigorous talent vetting and careful matching, Ascende connects organizations with professionals who drive measurable results and support sustainable growth.
Role Description As a Back Office Employee at Ascende, you will support daily operational activities that keep client engagements and internal processes running smoothly. In this full-time remote role, you will handle data entry, document preparation, record maintenance, and system updates related to consulting, staffing, and recruiting projects. You will coordinate with front-office teams to process client requests, assist with basic financial and billing tasks, and help track sales and service activities in internal tools. The role also involves responding to internal inquiries, organizing digital files, preparing reports, and ensuring that workflows follow established procedures and quality standards.
Qualifications
Candidates should possess strong Back Office Operations skills, including data entry, documentation, record management, and process coordination.
Candidates should possess solid Communication skills, such as clear written and verbal communication and effective collaboration with internal teams.
Candidates should possess Customer Service skills, including professionalism, responsiveness, and a focus on supporting internal and external stakeholders.
Candidates should possess basic Finance skills, such as handling invoices, expense tracking, and assisting with billing or reporting tasks.
Candidates should possess foundational Sales support skills, including maintaining CRM data, preparing sales reports, and supporting account follow-up activities.
Additional beneficial qualifications include strong attention to detail, proficiency with office productivity tools (e.g., spreadsheets, word processing, CRM systems), good organizational and time management abilities, and the capacity to work independently in a remote setting.
Relevant education or experience in business administration, operations, or a related field is preferred, along with prior experience in a back office or administrative role.

Skills
CRM, Data Entry, Documentation

Work arrangement
Yes