Business Development Manager

Company Description Hotel Santika BSD City Serpong is a modern hotel located in the dynamic BSD City area, serving business and leisure guests with a blend of local hospitality and contemporary comfort. The hotel focuses on delivering efficient services, well-equipped meeting and event facilities, and convenient access to commercial and entertainment centers. Team members are encouraged to provide welcoming, professional service that supports both short-stay and long-stay guests. The workplace culture values collaboration, integrity, and customer-focused innovation to support the hotel’s growth and guest satisfaction. Joining the team offers opportunities to contribute to business expansion while developing a career in the hospitality sector.
Role Description The Business Development Manager is a full-time remote role responsible for driving revenue growth and expanding the hotel’s market presence. This role involves identifying new business opportunities, developing and maintaining relationships with corporate clients, travel agents, event organizers, and other partners, and negotiating mutually beneficial agreements. Day-to-day tasks include researching market trends, analyzing competitor activity, preparing sales proposals, and coordinating promotional activities with internal teams. The Business Development Manager collaborates closely with sales, marketing, and operations to align strategies, forecast demand, and ensure a strong pipeline of leads and conversions. The role also requires regular reporting on performance metrics and recommending strategic initiatives to enhance occupancy, average daily rate, and overall profitability.
Qualifications
Candidates should possess strong business development and sales skills, including lead generation, client relationship management, negotiation, and closing deals.
Candidates should possess skills in market research, data analysis, and strategic planning to identify opportunities and support informed decision-making.
Candidates should possess excellent communication and presentation skills, with the ability to build trust, influence stakeholders, and deliver clear proposals and reports.
Candidates should possess organizational and time-management skills, including the ability to prioritize tasks, manage multiple projects remotely, and meet deadlines.
Candidates should possess collaboration and stakeholder management skills, working effectively with cross-functional teams and external partners.
Relevant experience in hospitality, travel, or related service industries is beneficial, particularly in hotel sales or corporate accounts.
A bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field is preferred.
Comfort with digital tools and CRM systems, along with a proactive, results-oriented mindset, is highly advantageous.

Skills
Business Development

Experience
5+ yrs

Work arrangement
Yes