Legal, Compliance & Operations Manager | Remote | Full-time

About the Role
We are looking for a proactive and detail-oriented Legal, Compliance & Operations Manager to manage the company's legal responsibilities, build a strong compliance framework, and improve internal business operations. The ideal candidate should be able to identify legal, regulatory, and operational risks before they become major issues. This role involves reviewing contracts, ensuring compliance with US employment laws, conducting internal audits, identifying process gaps, and implementing practical solutions. We need someone who can work independently, investigate problems, take ownership, and work closely with leadership and internal teams to ensure the business operates efficiently and responsibly.
What You'll Do
Legal Management
Draft, review, and negotiate client agreements, employment contracts, contractor agreements, vendor contracts, and NDAs.
Advise leadership on employment laws, worker classification, contractual obligations, and legal risks.
Manage legal disputes, claims, notices, and coordinate with external legal counsel when required.
Protect company information, intellectual property, brand identity, and confidential records.
Compliance Management & Auditing
Build and maintain the company's compliance framework, policies, procedures, risk registers, and compliance calendars.
Monitor compliance with applicable US employment, labor, and data protection laws.
Conduct internal audits across recruitment, onboarding, payroll, invoicing, and data management.
Identify compliance gaps, assess their severity, document evidence, and investigate root causes.
Recommend corrective actions, assign responsibilities, and track issues until closure.
Investigate incidents, complaints, and suspected misconduct.
Manage candidate and client data privacy, including consent, data retention, access controls, and breach response.
Conduct employee compliance training and maintain documentation for audits and client reviews.
Operations Management & Process Improvement
Develop and document end-to-end operational processes, including recruitment, candidate onboarding, placements, payroll, invoicing, and vendor management.
Review existing workflows to identify bottlenecks, duplicated work, process gaps, and operational risks.
Develop and implement SOPs, checklists, approval workflows, templates, and audit trails.
Establish measurable indicators to monitor operational efficiency and compliance.
Coordinate with internal teams to ensure process accountability and timely execution.
Present compliance findings, operational risks, and improvement recommendations to leadership.
What Success Looks Like
The company has a well-defined legal and compliance framework.
Contracts, policies, and business practices meet applicable legal and regulatory requirements.
Internal audits identify risks and process gaps before they become major issues.
Compliance findings are documented, assigned, and resolved within agreed timelines.
Recruitment, onboarding, payroll, invoicing, and other core processes have clear SOPs and controls.
Candidate and client information is handled securely and responsibly.
Leadership receives clear visibility into legal risks, compliance status, and operational improvements.
Teams follow documented processes and take accountability for their responsibilities.
Overall, success means building a reliable legal, compliance, and operations function that protects the company, reduces business risks, and supports sustainable growth.
What You Bring
Must-have
Law degree (LLB or equivalent) with a recognized professional license, or an equivalent locally recognized compliance or company secretary qualification.
3–5 years of experience in Legal, Compliance, Risk Management, or Audit.
At least 2 years of experience in an in-house or business-facing role.
Hands-on experience drafting and negotiating commercial and employment contracts.
Strong working knowledge of US employment and labor laws.
Understanding of FLSA, EEO regulations, worker classification, I-9 verification, FCRA background checks, and state privacy laws.
Experience conducting internal audits, investigations, and compliance reviews independently.
Strong knowledge of data protection, confidentiality, and regulatory compliance.
Ability to identify risks, investigate root causes, and implement corrective actions.
Strong analytical, problem-solving, documentation, and communication skills.
Ability to work independently and manage multiple priorities.
Strong ownership, professional judgment, and attention to detail.
Nice-to-have
Experience working in staffing, recruitment, HR services, or other people-focused businesses.
Experience managing compliance for international or US-based organizations.
Familiarity with HR systems, ATS, payroll platforms, and business operations tools.
Experience developing compliance dashboards, risk registers, and audit trackers.
Experience building legal and compliance frameworks from scratch.
Experience working with external legal advisors and regulatory authorities.
Knowledge of process automation and compliance monitoring tools.

Skills
Process Improvement, Auditing, Risk Management, Payroll, Onboarding, Vendor Management, Regulatory Compliance

Experience
3-5 yrs

Work arrangement
Yes