EXECUTIVE N - ADHESIVE TECHNOLOGIST

Location:
Hyderabad, TG, IN
Areas of Work: Sales & Marketing Job Id: 15820
Job Purpose
The position is that of frontline technical personnel who would primarily be responsible for supporting
the project sales in defined geography by providing on-site services, products trainings for all
stakeholders, ensuring quality during application process and handling complaints thereby, assisting in
achieving overall business objectives
Primary Responsibilities
Business Responsibility Areas
(Please detail out at least 8-10 responsibility areas) Key Performance Indicators
Business objectives
Assist the Project Sales Team in conducting product trials and build
inferences on Asian Paints product strength vis-à-vis products in the
market
Devise ways in which these product strengths can be communicated to
the consumers and influencers.
Conduct pre-painting site inspection, on-site inspection and post painting
site inspection for all fresh and repainting project sites
Understand the requirements from Customer and propose the solutions
based on site evaluation
Conduct product sampling at the site based on the requirement
Provide services to Landmark sites as per promised timelines
Conduct regular supervision of ongoing sites along with Service
Representative to ensure right product application practices
Site Warranties
Coordinate proactively with Project Sales team about the details of the sites
where warranty needs to be issued
Compliance to service schedule at Landmark Sites (LMS)
Timely issue of Site warranty certificates
Closure of customer complaint within the defined timelines
Compliance to inspection schedule to ensure Quality at the sites
Compliance to Product training plan
Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s
Investigate complaints reported at sites and resolve within the defined timelines
Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance
Conduct random checks of draw down tinting process at godowns and ensure shade compliances
Conduct site inspection to verify actual application process against the recommended process
Provide training to sampling painters on application process for all products Training
Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
Coordinate with different functions and ensure completion of trainings organized by Marketing function
Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence
Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market
Devise ways in which the product strengths can be communicated to the consumers and influencers
Integrate with Research and Technology function for new product development based on technological trends in the market
Scope of Work
Financial Scope
(Range of financial
spend): None
People Management
Scope (Range of no. of
Direct/ Indirect Reports): Service DSR in some locations
Geography Coverage (Country-wide/ State-wide / Area-wide) Based on scope (regional coverage)
Corporate Coverage
(Company-wide /
Business Unit or
Function-wide / Sub-
function-wide / Other): Project Sales
Key Interactions
Internal Retail, Projects, Services, Research and Technology and Marketing
External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders
Role Requirements / Specifications
Qualifications Essential
B.Sc. Degree in Chemistry or Diploma in Paint Technology
Minimum of 50% marks across education without any backlogs
Full time Graduation course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.
Previous Experience Desired
Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry
Functional
Competencies
Product Knowledge
Product application process
Behavioral
Competencies
Verbal and Written Communication Skills
Responsiveness
Additional
Requirements
Applicant should be mobile pan India as the said role is transferrable in nature.
Role involves visiting customer sites which require extensive travelling
Proficiency with MS – Office, in particular MS – Excel is mandatory.
Age to be less than 26 (in case of fresher)

Skills
Excel

Work arrangement
No