Customs Clearance Coordinator | Al-Futtaim Automotive | Group Supply Chain

Job Requisition ID: [[id]]
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview Of The Role:
The Co-Ordinator in Dubai Cargo Village oversees the customs clearance process for both import and export shipments. This role is critical in ensuring compliance with customs regulations and preventing shipment delays or penalties. The coordinator is tasked with managing documentation, liaising with customs authorities, and communicating effectively with clients and internal teams. Success in this role is measured by the timely clearance of shipments and maintaining strong relationships with regulatory authorities.
What You Will Do:
Coordinate end-to-end customs clearance for import and export shipments, ensuring all procedures are followed accurately.
Ensure timely submission of documents to customs authorities to prevent delays and penalties.
Monitor shipment status diligently to ensure clearance within agreed timelines and prioritize urgent shipments like AOG (Aircraft on Ground).
Liaise effectively with customs officials to resolve queries, inspections, or holds promptly.
Maintain strong relationships with customs and regulatory authorities to facilitate smooth operations.
Provide timely updates to internal and external customers on the status of shipments.
Collaborate with team members to uphold Al Futtaim values and contribute to a positive workplace environment.
Required Skills To Be Successful:
Strong understanding of customs regulations and trade compliance.
Effective communication and negotiation skills with customs authorities and clients.
Ability to work under pressure and meet tight deadlines.
Proficiency in computer applications like MS Office, essential for documentation and communication.
What Qualifies You For The Role:
Bachelor's degree in a relevant field.
3-4 years of experience in a similar role, with strong knowledge of customs regulations and trade compliance.
Proficiency in working in fast-paced, deadline-driven environments.
Excellent verbal and written communication skills, with proficiency in MS Office.
UAE valid driving license is an added advantage.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.

Skills
Negotiation, Documentation

Experience
3-4 yrs