Service Reliability & Observability (SRO)

Job Summary
We are looking for an experienced Observability Engineer / Service Reliability & Observability (SRO) Engineer with 8+ years of experience in designing, implementing, and managing enterprise-scale observability platforms. The ideal candidate should possess strong expertise in Metrics, Logs, Traces, OpenTelemetry, Grafana, Prometheus, Cloud-Native Technologies, SRE Practices, Automation, and DevOps to ensure reliability, performance, and operational excellence of mission-critical applications and infrastructure.
Key Responsibilities
Observability Platform Engineering
Design, build, and maintain enterprise observability platforms.
Implement end-to-end monitoring solutions covering metrics, logs, traces, and events.
Develop observability standards, dashboards, alerts, and service health reporting.
Enable distributed tracing and telemetry collection using OpenTelemetry.
Create unified visibility across applications, infrastructure, databases, and cloud environments.
Optimize monitoring frameworks for scalability, availability, and performance.
Site Reliability Engineering (SRE)
Drive reliability initiatives through SLI, SLO, and SLA implementation.
Define and monitor error budgets and service health metrics.
Lead incident management, root cause analysis, and post-incident reviews.
Automate operational tasks to improve system reliability and reduce manual intervention.
Perform capacity planning and resilience engineering activities.
Develop proactive monitoring and predictive alerting strategies.
Cloud-Native & DevOps Engineering
Support monitoring of microservices, containers, and Kubernetes platforms.
Integrate observability solutions within CI/CD pipelines.
Monitor cloud-native workloads across AWS, Azure, and GCP environments.
Enable application performance monitoring (APM) and infrastructure monitoring.
Collaborate with DevOps, Platform Engineering, and Development teams to improve operational maturity.

Skills
Microservices, AWS, Azure, GCP, Kubernetes, CI/CD

Work arrangement
No