Senior Analyst, Revenue & Rebate Operations

Work Your Magic with us! Start your next chapter and join EMD Serono.
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
The Senior Rebate Analyst is responsible for the administration, financial analysis, and governance of rebates, fees, and discounts related to EMD Serono’s contracted Market Access accounts. This role ensures timely and accurate rebate processing while driving financial insight, revenue integrity, and process optimization across the revenue management lifecycle.
In addition to preparing and validating complex payment packages, the Senior Rebate Analyst provides critical analysis of contract performance, financial trends, and revenue impacts. This role proactively identifies discrepancies, risks, and forecast variances, partnering with Finance, Brand, Contracting, Pricing & Analytics, and Insights to drive resolution and long-term stability. The Senior Rebate Analyst leads contract configuration and maintenance within the Model N Revenue Management System, influences process improvements, and develops internal reporting tools to inform decision-making at all levels. Outputs from this role are regularly reviewed by senior leadership and directly impact financial reporting and revenue recognition.
Key Tasks and Responsibilities:
Maintain expert-level knowledge of Model N Revenue Management System to process, validate, troubleshoot, and optimize rebate payment packages.
Lead preparation and validation of rebate payment documentation, including original data submissions, validation, recalculations, and contract interpretation for approval and disbursement.
Analyze quarter-over-quarter trends, forecast variances, and customer performance against contractual benchmarks; provide actionable insights to stakeholders.
Identify revenue risks, data inconsistencies, and process gaps, drive root cause analysis and implement corrective and preventive actions.
Lead contract set-up, configuration, and maintenance in Model N to ensure accurate financial execution and compliance with contractual terms.
Develop and enhance dashboards and reporting tools to provide transparency into rebate liabilities, performance trends, and financial exposure.
Serve as Subject Matter Expert (SME) for assigned accounts, managing complex contractual structures and unique reimbursement dynamics.
Influence cross-functional stakeholders through fact-based recommendations and financial insight.
Lead or contribute to process improvement initiatives to enhance efficiency, controls, and scalability within rebate operations.
Maintain and enhance Standard Operating Procedures to ensure consistency, compliance, and knowledge transfer.
Mentor team members on account complexity, system functionality, and analytical best practices.
Onsite 1 day per week in Boston, MA office
Travel up to 5% - domestic conferences
Who You Are:
Minimum Qualifications:
Bachelor’s degree in accounting, Finance, Business, Healthcare, or similar discipline
1+ years of industry experience in accounting, finance, revenue management, managed care rebates, or complex reimbursement systems.
Preferred Qualifications: