Clinic Service Representative - Women's Health

Clinic Service Representative - Henry Ford Health
Job Title
Clinic Service Representative - Women's Health - Contingent
About the Department
Join our dedicated team at the Jackson hospital campus, a cornerstone of healthcare in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our clinic provides a warm and welcoming environment for both patients and staff. Serving the close-knit community of Jackson, we pride ourselves on delivering high-quality, compassionate care in a setting that feels like home. Our team is committed to fostering a supportive atmosphere where every member plays a vital role in ensuring the well-being of our patients.
SHIFT DETAILS: Days
LOCATION: 3305 Spring Arbor Rd Ste 500 Jackson, MI 49203
STATUS: Contingent
Role Overview
As a Clinic Service Representative, you will be the first point of contact for patients, ensuring a seamless and positive experience from check-in to check-out. You¿ll support clinic operations by managing patient registration, insurance verification, and financial discussions, while contributing to a culture of service excellence. Your role is essential in creating a welcoming environment and facilitating efficient clinic workflows.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Greet and check in patients, ensuring accurate registration and insurance verification.
Handle cash collections and discuss general financial responsibilities with patients.
Reconcile patient charts and manage discharge processes efficiently.
Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
Work collaboratively with the team to meet clinic and patient needs in a fast-paced environment.
What You Will Need
Required Qualifications
High School Diploma or equivalent.
Ability to perform calculations, complete forms, and extensively utilize computer information systems.
Strong interpersonal skills for effective communication with diverse populations.
Demonstrated ability to multi-task and work in a fast-paced environment with frequent interruptions.
Basic computer skills, including navigating software, email, and logging in/out of systems.
Preferred Qualifications
Familiarity with a clinic environment.
Experience working with detailed information.
What We Offer
At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with dedicated professionals, and the chance to contribute to mission-driven work. We foster a learning environment where you can develop your skills and make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare in mid-Michigan!
High School Diploma of GED.

Employment type
Part-time

Work arrangement
No