Technical Writer

About The Company
ICONMA is a workforce solutions and talent acquisition company that connects skilled professionals with organizations seeking expertise across a range of industries. For this opportunity, ICONMA is recruiting on behalf of a client in the business, manufacturing, and supply sector. The client supports operational and production activities that depend on accurate, accessible technical information. Clear documentation helps employees understand equipment, follow established processes, perform work consistently, and support safe and efficient operations.
About The Role
ICONMA’s client is seeking a Technical Writer for an onsite opportunity in Hickory, North Carolina. In this role, you will develop and maintain documentation that explains technical equipment, manufacturing processes, and operational procedures. You will work closely with subject-matter experts and stakeholders to gather information, verify details, and produce materials that are accurate, easy to use, and appropriate for their intended audiences.
This position is suited to a detail-oriented communicator who can make complex engineering and operational information understandable without losing important technical meaning. You will contribute to documentation throughout its lifecycle, from initial content development and review through approval, revision, and repository management. The role supports multiple assignments and requires consistent attention to quality, deadlines, confidentiality, and workplace safety expectations.
Qualifications
A bachelor’s degree in Technical Writing, Communications, English, or a STEM discipline is preferred. Candidates with substantial relevant experience may be considered in place of a degree. Applicants should have proven experience as a Technical Writer or in a similar position, along with strong writing, editing, and proofreading skills and excellent attention to detail.
You should be able to understand complex technical content and adapt it for non-technical readers. Proficiency with Microsoft Word, Adobe Acrobat, or comparable documentation software is expected. Strong organization and project management skills are important for handling concurrent assignments and deadlines. Excellent communication and collaboration skills are needed to work effectively with technical experts, reviewers, and other stakeholders.
Preferred experience includes documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects. Familiarity with document control, quality management systems, change management, or regulated environments is beneficial. Experience with SharePoint, content-management systems, illustration applications, and screen-capture tools is also valued. The ability to interpret engineering drawings, process flows, equipment specifications, and technical data will help you succeed in this role.
Responsibilities
Develop, edit, and maintain standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides. Interview and collaborate with subject-matter experts to collect, validate, organize, and clarify technical information. Convert complex engineering and operational content into clear, concise language suited to the knowledge and needs of the intended audience.
Create or update diagrams, screenshots, tables, and other supporting materials to improve comprehension and usability. Apply approved templates, style guides, terminology, and revision-control practices consistently. Coordinate document reviews, incorporate stakeholder feedback, and secure required approvals within agreed timelines. Verify documentation against equipment, processes, drawings, and source materials to confirm accuracy and completeness.
Maintain organized document repositories, revision histories, and status tracking. Identify documentation gaps and recommend improvements to content, structure, and development processes. Manage multiple priorities while meeting established quality, schedule, confidentiality, and safety requirements.
Benefits
This opportunity offers access to health benefits and a referral program. Specific eligibility requirements, plan details, and applicable terms can be discussed during the hiring process.
Equal Opportunity
ICONMA and its client are committed to fair and equitable employment practices. Qualified applicants will be considered without discrimination based on protected characteristics under applicable federal, state, or local law. Reasonable accommodations are available during the application and hiring process for individuals who need them.

Skills
Project Management, Technical Writing, Talent Acquisition, Documentation

Work arrangement
Yes