Live opening · Posted 26 days ago
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About the role
Description supplied by the original job listing.
Responsibilities:
Generate leads through calls, emails, and online platforms.
Contact prospective students and explain the courses/programs.
Understand the student's career goals and recommend suitable courses.
Conduct counseling sessions over phone or video calls.
Follow up with interested leads until they enroll.
Achieve daily, weekly, and monthly sales targets.
Maintain accurate records in CRM software.
Handle objections and resolve customer queries professionally.
Coordinate with the admissions and support teams.
Build long-term relationships with students and parents.
Stay updated on course offerings, pricing, and promotions.
Requirements:
Communication Skills: Excellent verbal and written English, confident phone communication, active listening, presentation, and persuasion skills.
Sales Skills: Lead generation, cold calling, negotiation, closing sales, follow-up techniques, and target-oriented approach.
Customer Handling Skills: Counseling students, Relationship building, Problem-solving, Handling objections, Customer service mindset.
Technical Skills: CRM tools (Salesforce, LeadSquared, HubSpot, Zoho CRM, etc. ), MS Excel, Google Sheets, email communication, and video conferencing tools (Google Meet, Zoom).
Soft Skills: Self-motivated, positive attitude, time management, adaptability, teamwork, quick learner, and resilience under pressure.
Experience
0-4 yrs
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