Quality Coordinator

We are looking for a talented Quality Coordinator to join our team specializing in Quality for our Cummins Inc. facility in Forest City, NC.
Job Summary:
Responsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization. Plan and lead trainings, root cause analysis and resolution of non-conformances. Also conduct other QMS related activities needed to perform QMS processes.
In this role, you will make an impact in the following ways:
• Stay ahead of compliance requirements by continuously tracking and interpreting internal process/product updates and external standards (ISO 9001, IATF 16949, AIAG Core Tools, CSRs), ensuring the organization remains audit-ready and aligned with industry expectations.
• Drive effective audits with a risk-based mindset, applying process-based auditing techniques to identify gaps, prioritize risks, and uncover opportunities for operational and quality improvement.
• Transform audit data into actionable insights by gathering, analyzing, and clearly reporting audit findings, enabling leadership to make informed, data-driven decisions.
• Ensure accountability through corrective actions by initiating, approving, and monitoring responses to audit findings, verifying that root causes are addressed and improvements are sustained.
• Maintain a structured and proactive audit program by owning audit schedules, plans, and records, ensuring full coverage of ISO/IATF internal audits and manufacturing process audits.
• Lead high-impact QMS and process audits by planning, executing, and (when applicable) leading audits that identify non-conformances and opportunities for improvement (OFIs) to strengthen the QMS.
• Strengthen quality capability across teams by supporting implementation, auditing, and training on AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP), building organization-wide competency.
• Improve problem-solving and process documentation by leading root cause analysis (3P5Y), coaching stakeholders, and supporting the Quality Manual to ensure processes are clearly defined, standardized, and continuously improved.
• Perform additional responsibilities as per business requirements and assigned.
• Perform DC tool calibrations, and maintain calibrations record by working in coordination with gauge lab.
• Management of gauges and other quality tools
• Perform basic data analysis using Microsoft office to maintain quality KPI performance record.
• Maintaining document management system.
• Support with PPAP and other requirements as per CSR's.
• Overtime work required as per business needs.
1st Shift: Mon-Fri 6:30am - 3:00pm
To be successful in this role you will need the following:
• Build and lead strong, cross-functional relationships by fostering inclusive, high-performing teams that leverage diverse perspectives to solve quality challenges and achieve shared goals.
• Collaborate effectively across departments (manufacturing, quality, engineering, customers) to ensure alignment on audit outcomes, corrective actions, and continuous improvement initiatives.
• Communicate with clarity and purpose by tailoring your messaging—whether audit reports, training sessions, or leadership updates—to ensure understanding, alignment, and action across all levels of the organization.
• Maintain a strong customer-first mindset by aligning QMS activities, audits, and improvements with internal and external customer requirements, ensuring consistent delivery of quality products and services.
• Drive engagement and ownership by creating an environment where stakeholders are motivated, informed, and empowered to take an active role in quality and compliance efforts.
• Hold yourself and others accountable by setting clear expectations, tracking commitments, and ensuring that corrective actions and audit follow-ups are completed effectively and on time.
• Influence and persuade stakeholders using data, audit insights, and risk-based thinking to gain buy-in for quality improvements, process changes, and compliance initiatives.
• Champion Quality Leadership and Systems Management by applying COS and TQM principles, effectively utilizing quality tools, and continuously improving the QMS—while embracing diverse perspectives to strengthen decision-making and overall organizational performance.
Education, Licenses, Certifications:
• Associate degree or equivalent business experience.
• IATF 16949 + ISO 9001 Internal Auditor Trained.
• Six Sigma Green Belt trained and willing to work towards certification.
• AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained
• This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
• Demonstrated ability to perform process based and risk-based audits. Initiated, approved and monitored corrective actions associated with audit findings.
• Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.
• Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA).

Work arrangement
No