Live opening · Posted 11 days ago

Technical Support Engineer

AlgoSec · Delhi | Gurgaon | Work From Home

Instahyre 3-7 yrs

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At a glance

The key details from the original listing.

Posted 11 days ago

CompanyAlgoSec

LocationDelhi | Gurgaon | Work From Home

Experience3-7 yrs

SourceInstahyre

Listed11 days ago

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About the role

Description supplied by the original job listing.

We are hiring a Technical Support Engineer for a leading support position based in India.
Responsibilities:
Supporting our global customers via email, phone, and webcasts; guiding AlgoSec customers, partners, and Sales Engineers in product installation, operations, and troubleshooting.
Maintaining and updating the AlgoSec knowledge base and participating in the buildup of the support organization.
Introducing support methodologies, tools, and more.
Working in tight integration with the global support teams as well as with AlgoSec R& D, Delivery, and Product management.
Requirements:
At least 3 years of previous experience in a similar position in a software company.
Experience in Linux/UNIX environments.
Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc. ).
Experience in support of network security software products.

Experience
3-7 yrs

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