Project Manager

Responsibilities:
Own the overall project lifecycle and customer experience, ensuring successful delivery, customer satisfaction, and achievement of agreed project objectives.
Serve as the primary point of contact for customers throughout the project lifecycle.
Accountable for projects from presales engagement and scope definition through deployment, go-live, stabilisation, and transition to Customer Success.
Assist Sales and Solution Engineering teams during pre-sales activities, including scope definition, effort estimation, assumptions, risks, and Statement of Work (SOW) development.
Build and maintain strong relationships with customer stakeholders, including executive sponsors, project teams, and technical teams.
Lead project governance activities, including status meetings, steering committees, executive reviews, and project reporting.
Manage interactions between customers, partners, and internal AlgoSec teams to ensure successful project outcomes.
Lead cross-functional project teams including delivery engineers, solution engineers, support, product management, customer success, and partners.
Proactively identify and manage project risks, dependencies, escalations, scope changes, and customer concerns.
Drive timely resolution of project issues and coordinate escalation management when required.
Ensure customers achieve agreed deployment milestones and initial business value during the project lifecycle.
Requirements:
Minimum 5 years of experience managing customer-facing technology projects.
Proven experience managing multiple concurrent projects, including large-scale and complex enterprise deployments.
Strong experience working with enterprise customers, partners, vendors, and cross-functional teams.
Excellent project planning, execution, stakeholder management, and communication skills.
Experience managing executive stakeholders, steering committees, and customer escalations.
Strong commercial awareness with the ability to manage scope, change requests, project profitability, and customer expectations.
Experience working within cybersecurity, networking, cloud security, or enterprise IT environments.
Firewall administration, network security, or cybersecurity operations experience is an advantage.
Strong problem-solving skills with the ability to identify and mitigate risks early.
Highly proactive, accountable, and results-orientated with a strong sense of ownership and urgency.
Ability to operate effectively in a fast-paced, dynamic, and matrix-managed environment.
Excellent interpersonal skills with a customer-first mindset and can-do approach.
Team player with high integrity and professionalism.
Excellent written and verbal communication skills in English.
Additional APAC language skills are an advantage.
PMP certification or equivalent project management certification is an advantage.
Willingness to travel within the APAC region (approximately 20%).
Flexible working hours and willingness to support customers across multiple APAC time zones, including ANZ when required.

Experience
7-10 yrs