Assistant Manager

Company Description Bajaj Finserv, founded in April 2007, is the financial services arm of the Bajaj Group and one of India’s fastest-growing, diversified non-banking financial companies (NBFCs). The organization operates across lending, insurance, and wealth advisory, offering 24 products across 12 product lines. With a philosophy of striving for excellence rather than settling for good, Bajaj Finserv focuses on innovation, customer-centric solutions, and sustainable growth. Its extensive footprint spans the length and breadth of India, providing opportunities for team members to contribute to impactful financial services at scale.
Role Description The Assistant Manager will handle day-to-day operations related to customer service, sales support, and branch administration, ensuring smooth functioning of business processes at the Jajpur location. Responsibilities include monitoring performance metrics, supporting cross-functional coordination, preparing reports, and assisting in implementing company policies and compliance standards. The role involves guiding team members, addressing customer queries, supporting loan and financial product processing, and helping drive local business growth. This is a full-time, on-site role based in Jajpur, requiring regular collaboration with internal teams and customers.
Qualifications
Strong skills in operations management, process coordination, and administrative support.
Capability in customer relationship management, query resolution, and service quality enhancement.
Proficiency in data analysis, reporting, and basic financial understanding of lending and insurance products.
Competence in communication, stakeholder collaboration, and team support.
Comfort with MS Office tools and core digital productivity applications.
Bachelor’s degree in Business, Finance, Management, or a related field; relevant postgraduate qualifications are an advantage.
Prior experience in financial services, NBFCs, banking, or insurance is preferred.
Ability to work on-site in Jajpur, manage time effectively, and adapt to dynamic business needs.

Work arrangement
No