Managing Director of Global Enterprise Accounts, Uber Eats Japan

About the Team
Uber Eats delivers the best of your city right when you want it. Japan’s unique, highly sophisticated restaurant ecosystem makes Uber Eats Japan one of our largest and most critical growth markets globally. The Global Delivery Partners (GDP) team focuses on high-touch management and strategic expansion of our highest-value enterprise merchants.
The GDP team is a tight-knit, highly specialized group managing 10 of our largest global and local enterprise accounts. Despite its focused size, this portfolio generates outsized business contribution.
About the Role
As the Managing Director of Global Enterprise Accounts (GDP) Japan, you will lead, scale, and transform our relationship with Japan’s top 10 enterprise accounts. You will directly manage a team of ~8 high-performing team members (comprising Account Managers, Customer Success Managers, and Associate Consultants).
This role is highly strategic —requiring a leader who can manage complex three-way stakeholder dynamics locally in Japan, regionally, and with global partner HQ teams. You will move away from transactional management toward strategic, long-term solution selling, unlocking the full portfolio value of our enterprise partners while directly owning annual account renegotiations.
What You’ll Do
Commercial Strategy & Strategic Account Management
Drive Long-Term Portfolio Value: Transition relationships from transactional account oversight to long-term, solution-selling strategic partnerships that drive sustainable growth across a large portion of our Japan business.
Manage Top Global Brands: Directly own top-level account health and annual contract renegotiations for our 10 largest enterprise clients (e.g., McDonald's, Starbucks, KFC, Zensho, Skylark, Pizza Hut, Domino's).
HQ & Global Mirror Alignment: Partner closely with Uber’s central Global Accounts teams to mirror and align strategy with global partner HQs while successfully adapting to Japan-specific operational and cultural nuances.
Product & Solution Adoption: Serve as a deep product expert, bringing complex marketplace, logistics, and advertising solutions to C-level partners to grow revenue and joint business performance.
Leadership & Team Management