Service Administrator

Service Administrator – Wetherill Park
We are looking for a talented Service Administrator to join our Wetherill Park Service team.
This is parental leave cover contract running ideally from early October 2026 for 12 months, with the possibility of an extension.
In this role, you will make an impact in the following ways:
Coordinate all aspects of service administration including opening work orders.
Manage service invoicing, job closures, and purchasing processes including purchase orders and accounts payable
Accurately process labour entries and support WIP/PIP management aligned with KPIs
Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
Balance multiple tasks and deadlines while supporting branch and corporate performance targets
Provide backup support for the admin team during breaks, leave, or peak workload periods
To view our additional benefits, click here - https://www.cummins.com/careers/working-at-cummins
Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
To be successful in this role you will need the following:
Proven experience with Accounts Payable / Receivable within a service industry
Proven significant experience in fast-paced customer service, handling diverse inquiries and ensuring satisfaction
Strong verbal and written communication skills for engaging with customers and stakeholders effectively
Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
Advanced computer skills in Microsoft Suite; training provided on other programs
Technical Experience is highly beneficial
Compensation and Benefits
Competitive hourly rate
Safety equipment / PPE provided
Comprehensive Cummins training provided
Income Protection continuance insurance
Annual remuneration review
Participation in an annual variable compensation (bonus) program
A range of personal and professional benefits
Onsite parking
Employee Assistance Program available to employees

Work arrangement
No