Deputy Manager

To make frequent visits to OEMs / EPCs / end customers and engage with them continuously
To make customised presentation on our products
To prepare budgetary offers and support the customers
To prepare MIS and provide accurate order booking forecast
To study the enquiry specifications, contract terms & conditions and give inputs to RAC for preparing techno- commercial offer
To provide optimized pump selection to the customers and increase the winning chances
To analyse the price level and submit competitive pricing proposals
To attend meetings with customers to resolve technical and commercial queries related to the project proposal
Keep track on upcoming projects in WWW segment
Ensure leads and opportunities are periodically recorded in C4C and status to be updated
Identify potential dealers to replace ineffective dealers if applicable and tap the untapped areas.
To review the purchase orders and communicate the finalized commercial terms to RAC / Contract Management
Attend kick-off meeting with customers along with RAC / CM for project orders
Periodic monitoring of the project orders and report risks to mitigate the risk impact
Coordinate with Contract Management and initiate periodic meetings with customer to discuss on the execution status of the orders on hand
Ensure payment collection as per contract
Coordinate with the ZBM for the respective segment for understanding the market size,
To coordinate and monitor customer complaints on warranty and other related issues and ensure timely closure
To identify new business opportunities for enhancing our existing product basket
Coordinate with TSS on pre and post order activities for market study, new product development and new applications.
Ensure all the ISO processes, agreements and instructions are adhered to with respect to C4C & Indenting