Sales Officer

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With thousands of branches and ATMs across urban and rural areas, the bank offers accessible solutions for individuals, MSMEs, and large corporations. Originating in 1995 with a mission to be a world-class Indian bank, HDFC Bank has grown through a strong focus on product innovation, customer-centric services, and operational excellence. The 2023 merger with HDFC Ltd strengthened its leadership in housing finance and expanded its home loan offerings. Through its CSR initiative, Parivartan, the bank actively supports education, healthcare, skills training, and sustainable livelihoods, while continuing to invest in secure, seamless digital banking experiences.
Role Description The Sales Officer is a full-time, on-site role based in Mahasamund, responsible for driving retail banking product sales and supporting branch business growth. The role involves identifying prospective customers, generating leads, and converting them into sales for products such as accounts, loans, cards, and other banking services. The Sales Officer will engage with walk-in and sourced customers, explain product features and benefits, and ensure a high standard of customer service at every interaction. Daily tasks include coordinating with branch and channel teams, maintaining accurate records of sales activities, and adhering to all compliance and risk management guidelines. The role also requires meeting assigned sales targets, participating in local marketing initiatives, and providing feedback on customer needs and market trends.
Qualifications
Strong Customer Service and Communication skills to build trust, handle queries, and ensure a positive customer experience.
Ability in Lead Generation and Sales Operations to identify prospects, manage pipelines, and follow structured sales processes.
Experience in Channel Sales to collaborate effectively with branch staff, partner channels, and local market networks.
Basic understanding of retail banking products (accounts, loans, cards) and willingness to learn bank policies and procedures.
Minimum educational qualification: bachelor’s degree or equivalent; prior sales or banking experience is an advantage.
Goal-oriented mindset with the ability to work in a target-driven environment and maintain ethical, compliant practices.
Proficiency in local language and working knowledge of English; familiarity with digital tools and mobile/online banking platforms is beneficial.

Work arrangement
No