Product Manager - Travel

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in [Chase TRavel within Consumer & Community Banking Product Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Own the Lodging product roadmap and outcomes for two squads, including strategy, prioritization, delivery, and measurable business impact.
Lead and manage a team of product analysts as a people manager—setting clear ownership, expectations, development plans, and delivery practices in a fast-paced environment.
Partner with senior business stakeholders to prioritize features, enhancements, and technical debt; manage dependencies and ensure transparent decision-making.
Collaborate with Engineering Managers, squads, and Agility Leads / PMO to translate the book of work into an optimal product backlog, balancing scope, capacity, and constraints.
Drive Agile delivery of Lodging capabilities, ensuring disciplined planning, execution, and release management aligned to availability, performance, and security requirements.
Continuously improve quality and resiliency, using iterative enhancements, metrics, operational feedback loops, and a focus on maintainability and operability.
Align cross-functional partners (including partner application teams and architecture) to Chase Travel Lodging integration priorities and broader platform needs.
Required qualifications, capabilities, and skills
5+ years of product management experience (or equivalent expertise) in Travel and/or a closely related domain, with a track record of delivering measurable customer and business outcomes.
Advanced knowledge of the product development lifecycle, including discovery, UX/design partnership, delivery, launch, and ongoing optimization.
Proven ability to lead end-to-end product lifecycle activities, including problem framing, customer/stakeholder discovery, ideation, strategy definition, requirements and acceptance criteria, and value/benefits management.
Demonstrated success influencing without authority, driving organizational change, and aligning stakeholders across product, engineering, operations, risk, compliance, and other partner functions.
Strong business acumen to propose, evaluate, and influence product and feature explorations for enterprise-scale applications.
Ability to synthesize large volumes of quantitative and qualitative inputs into clear narratives, concise summaries, and actionable insights.
People management experience, with a demonstrated ability to build and develop a high-performing, collaborative team.
Experience supporting high-traffic, mission-critical consumer-facing platforms with reliability expectations (availability, performance, resiliency, incident management).
Strong executive presence and communication skills (written and verbal): ability to lead senior stakeholder discussions and drive decisions using data-informed narratives, including risks, trade-offs, options analysis, and decision-ready proposals.
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization