Live opening · Posted 8 days ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
TCS is Hiring for ITIL framework L3 -Problem Management
Experience Range : 10+ Yrs Yrs
Job Location : PAN India
Interview Mode: Virtual Mode
Must-Have
7–18 years of experience in ITSM, Problem Management, Service Reliability, or Operations roles.
Strong hands‑on experience with ITIL Problem Management processes and governance.
Deep expertise in Root Cause Analysis methodologies (5 Whys, Fishbone, Fault Tree Analysis).
Experience driving high‑quality RCAs with clear distinction between workaround, remediation, and permanent fix.
Proven ability to perform incident and problem trend analysis to identify systemic risks.
Experience working in complex, multi‑vendor enterprise environments.
Strong documentation, analytical, and facilitation skills
15 years of Continuous Education.
Work arrangement
No
Recently tracked roles with full details and direct application links.