Principal Solution Consultant

What You’ll Do
Drive enterprise-wide product sales and technical adoption of the Experian Ascend Platform across Malaysia. This high-profile, strategic role operates as an elite individual contributor and strategic catalyst. You will personally orchestrate and architect multi-million dollar SaaS deals while taking responsibility for developing and scaling the pre-sales practice across the broader commercial sales team.
Reporting directly to the General Manager, you will apply advanced consultative selling to target Tier-1 and Tier-2 Malaysian banks, as well as the rapidly growing non-financial lending segment (including digital banks, buy-now-pay-later platforms, and conglomerates). You will blend elite executive selling with rigorous, working-level technical solutioning to navigate Malaysia's unique financial ecosystem, proactively originate net-new deal pipelines at the C-suite level, and partner seamlessly with internal analytics and sales teams to architect complex, multi-product business solutions.
What you'll be doing
Strategic Practice Development & GTM Execution
Develop and scale the pre-sales practice across the Malaysian commercial sales team, establishing institutional frameworks, reusable assets, and a rigorous, use-case-driven Solutions Consulting culture.
Act as a key strategic partner to the sales organization, co-conceptualizing new business opportunities, structuring complex deals, and originating net-new revenue streams across banking and alternative lending segments.
Own the communication approach for the region, including the refinement, localization, and delivery of high-impact presales and sales collaterals tailored to Malaysian market dynamics.
Drive product-market synchronization by continuously synthesizing regional market trends, Bank Negara Malaysia (BNM) regulatory shifts, and evolving lender needs into the platform roadmap.
Executive Selling & Deal Origination
Lead high-stakes consultative selling cycles, engaging confidently with C-suite executives (CROs, CMOs, CXOs, and Chief Data Officers) at Tier-1/Tier-2 Malaysian banks and non-financial lenders to challenge legacy operating models and secure enterprise commitment.
Drive proactive deal origination by identifying large-scale business transformation opportunities within existing accounts and untapped territories before formal RFPs are issued.
Quantify strategic financial impacts and corporate-level metrics to build ironclad business cases that justify multi-million dollar platform investments to bank boards and procurement committees.
Lead collaborative client workshops, bridging the gap between external client teams and internal Experian stakeholders to co-create bespoke future-state solutions.
Solution Architecture & Complex Solutioning
Position and sell the full end-to-end capabilities of the Experian Ascend Platform, establishing it as a unified, holistic ecosystem that covers data, analytics, risk modeling and deployment, data management, and decisioning (but not limited to) by utilizing a strategic "land and expand" approach to solution selling.
Drive operational transformation by leveraging Experian Ascend Platform capabilities to architect SaaS solutions that integrate the full credit lifecycle—from data ingestion to risk modeling and decision orchestration—modernizing legacy infrastructure and accelerating time-to-market.
Position native Generative AI (GenAI) assistant capabilities within the platform to showcase how financial institutions can accelerate coding, automate model documentation, generate analytical insights, and conversationalize complex risk-decisioning data workflows.
Collaborate directly with client and Experian analytics experts to position model design, pitch, and deliver deep-dive technical modeling engagements and working-level demonstrations across credit risk modeling (Python/R), automated ModelOps deployment, and real-time decision engines.
Author authoritative technical proposals, complex system architecture blueprints, detailed data-flow diagrams, and comprehensive RFP/RFI responses.
Business Process Optimization & Consulting
Perform deep-dive Business Process Improvement assessments utilizing advanced business consulting tools and methodologies to uncover operational bottlenecks for financial and non-financial lenders.
Design and launch targeted, use-case-driven outbound campaigns in tight alignment with marketing and regional sales leaders.
What We’re looking for
Experience: 15+ years leading Enterprise B2B Sales, Presales, Solution Consulting, and/or Product Management within a tech-led financial software business.
Market Expertise: Deep consultative selling experience targeting Tier-1 and Tier-2 commercial banks and/or non-traditional lenders in Malaysia.
Executive Presence: Proven track record of successful executive selling and relationship management with C-level stakeholders in financial institutions.
Deal Origination Mastery: Demonstrated ability to independently hunt, identify, and originate large-scale enterprise deals from scratch.
Practice Scaling Capability: Proven experience building, defining, or scaling presales methodologies, tooling, and consultative selling frameworks across commercial or account management teams.
Domain Expertise: Authoritative knowledge of the regional financial sector technology landscape, including credit risk, automated underwriting frameworks, and financial fraud suites.
Tech & SaaS Capabilities (Working Level)
SaaS & Cloud Fluency: Extensive expertise selling and deployment-planning for enterprise cloud-native SaaS platforms, big data environments, and real-time API integrations.
Data Science, GenAI, & Risk Analytics: Conceptual familiarity with risk modeling methodologies, machine learning pipelines, ModelOps/MLOps containerization, and data pipelines (Python/R), alongside enterprise LLM frameworks and secure GenAI prompt engineering tools.
Core Competencies & Soft Skills
Dual-Fluency Communication: Exceptional ability to pivot seamlessly from presenting a strategic vision to a Malaysian bank's C-level to solution discussions with Head of IT.
Consultative Mastery & Professional Credibility: Highest level of professional presence; naturally inspires confidence and builds deep trust across all internal and external hierarchy levels.
Innovation Facilitation: Proven ability to run structured innovation and design-thinking processes that turn abstract business problems into concrete product configurations.
Commercial & Regulatory Acumen: Thorough understanding of regional procurement cycles, master service agreements (MSAs), data security assessments, and local financial guidelines (e.g., BNM policy documents, local data privacy requirements, and emerging AI governance standards).

Employment type
Full-time

Work arrangement
Hybrid