Live opening · Posted 7 days ago

Customer Service Specialist

Sutherland Global · Cairo, Cairo Governorate, Egypt

Smartrecruiters No Full-time

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At a glance

The key details from the original listing.

Posted 7 days ago

CompanySutherland Global

LocationCairo, Cairo Governorate, Egypt

Job typeFull-time

Work modeNo

SourceSmartrecruiters

Listed7 days ago

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About the role

Description supplied by the original job listing.

This is a full-time on-site role located in New Cairo for a Customer Service Specialist.
Your day-to-day responsibilities will include:
Handling customer interactions with efficiency and empathy.
Providing tailored solutions to meet customer needs.
Ensuring a positive customer experience through effective communication and professional phone etiquette.
Fresh Grads & Dropouts are welcome to apply!
What we’re looking for:
Fluency in English is a MUST (B2/C1)
Strong skills in Customer Service & Customer Support
Problem-solving, active listening, & attention to detail
Experience in a customer-facing role and familiarity with CRM tools is a plus!
Flexibility with night & overnight shifts is essential
If you’re passionate about making a difference and love helping customers, we want YOU!

Employment type
Full-time

Work arrangement
No

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