TM_Dy.ChiefMgr_DDM_Goregaon

Job Purpose
The role is responsible to communicate and update sales force including advisors on various contests by providing them online/off line contest status, rewards achieved, etc through effective and efficient processes with accuracy and timeliness
Job Context & Major Challenges
Job Context: The role is responsible to communicate and update sales force including advisors on various contests by providing them online/off line contest status, rewards achieved, etc through effective and efficient processes with accuracy and timeliness
Job Challenges: 1. Adhering to TAT and accuracy in computing tentative updates is time consuming and tedious task due to multiple system. For every update (Introduction/Completion) we have to map the FLS & SLS code etc. from CMS system separately. One common system is not available for extracting the business details, tagging details, etc.
Manual and lengthy process which are time consuming and tedious. Automation of processes through use of IT can improve TATS, accuracy & efficiency
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1 Accuracy & TAT of Updates of contests 1. Sending accurate MIS at desired frequency
Ensuring TAT and effective communication
Analysing and presenting MIS in different forms for ease of communication
KRA2 MIS-Process Adherence 1. Ensuring Maker Checker for correct MIS
To work on improvement of MIS process and automation
Contest trigger files & Upload
KRA3 Efficiency & Automation of contest MIS 1. To automate the Contest MIS process with use of technology
To constantly build efficiency and effectiveness
KRA4 TATS 1. Prepare MIS for contest within timelines and compile the reports on time.
To maintain the MIS/related records

Work arrangement
No