Operations Analyst

Join a team that keeps critical day-to-day operations running smoothly. As an Operations Analyst, you will support business execution through strong coordination, accurate reporting, and a service-focused mindset. You will work with diverse stakeholders and contribute to continuous improvement in a fast-paced environment. We value organized, detail-oriented professionals who take ownership and deliver high-quality work.
As an Operations Analyst in the Operations team, you will support administrative and operational workflows that enable effective business execution. You will coordinate requests, maintain trackers and documentation, prepare reporting, and help resolve issues through disciplined follow-up. You will work with cross-functional partners to ensure tasks are completed accurately and on time.
Job Responsibilities
Coordinate daily operational requests by managing intake, prioritization, follow-up, and completion tracking
Maintain accurate documentation, records, and process trackers to support visibility and control discipline
Prepare recurring and ad hoc reports and summaries for stakeholders using approved templates and tools
Support meeting logistics, including scheduling, agendas, notes, and action-item tracking
Monitor process exceptions and escalate risks, delays, or data issues to the appropriate stakeholders
Partner with internal teams to resolve inquiries, clarify requirements, and support timely execution
Perform data quality checks and reconcile basic discrepancies to improve accuracy of reporting
Identify opportunities to streamline workflows and support implementation of process improvements
Provide professional, timely communication to stakeholders, ensuring clear status updates and next steps
Support additional administrative tasks and special projects as needed
Required Qualifications, Capabilities, and Skills
Bachelor’s degree or equivalent professional experience; 1+ year of experience in operations, business support, shared services, or an administrative role
Intermediate English level, with the ability to navigate systems/tools and maintain a professional conversation
Strong organizational skills and ability to manage multiple priorities and deadlines in a fast-paced environment
Strong attention to detail and ability to consistently produce accurate work; ability to perform basic data quality checks and reconcile discrepancies
Proficiency in Microsoft Excel, PowerPoint, and Outlook
Ability to work effectively with stakeholders across different teams and levels; ability to follow defined procedures, maintain documentation, and apply sound judgment when escalating issues