Senior Manager, Core Presales Solution Consulting

What you get to do in this role:
The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.
We are seeking a Solution Consulting leader for our presales team aligned to Telco/Tech/Media and Energy/Resources to lead presales capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of Presales Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:
Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
Develop team members according to the demands of the business and according to their individual professional goals
Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
Work with regional sales managers to prioritize regional Solution Consulting efforts
Assign resources to sales opportunities, and consistently evaluate progress against goals
Assign resources as required to marketing and other efforts to support demand generation
Develop and deploy team training curriculums to meet the changing demands of the sales organization
Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.
To be successful in this role you have:
Strong Saas pre-sales experience as an individual contributor with progression to management in the Telco, Media & Technology or Energy & Resources vertical
At least 4 years SC leadership experience, transforming and developing teams with a Saas platform provider
Thought leadership in methods and techniques for story telling with software
Ability to coach and develop early-in-career as well as senior individual contributors
Gain and build relationship and trust quickly inside and outside of the SC organization, able to lead through influence across a complex sales eco-system
Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
Strong understanding of ServiceNow sales and engagement process and business value
Ability to clearly articulate the power and value of the ServiceNow platform
Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
Deep Experience with the Telco, Media & Technology and/or Energy & Resources market and experience selling and gaining access to customers’ senior management in these verticals
Understanding of standard approaches to coaching, mentoring and management of individual contributors
Deep experience in Value Based Selling or Solution Selling
A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices
30-50% travel with offices in Staines and London with attendance 1-2 times.a week depending on business need

Employment type
Full-time

Work arrangement
No