Manager - Service Delivery & Management

About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
Responsible for managing projects right from planning, collaborating with multiple stakeholders to reporting progress to ensure adherence to timelines and the assigned budgets. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
Minimum Qualifications & Experience
Bachelor’s Degree in engineering or equivalent qualification
4-7 years in program management or related experience
Other Knowledge & Skills
Reporting, proposal writing, and budget planning
Good knowledge of programme and project management methods
Risk assessment, time management
Key Responsibilities
Manage initiation, Scheduling, tracking, reporting and execution of project as per the agreed schedule, scope using Standard templates
Setting an appropriate schedule for the development of certain deliverables
Define project milestones and highlight project dependency.
Develop project plans and schedules, and track progress against established metrics.
Support in managing project budgets and ensure that projects are completed within budgetary constraints.
Identify and manage project risks and issues and develop mitigation strategies.
Ensure that projects are completed on time, within budget, and to the satisfaction of all stakeholders.
Drive continuous improvement in project management processes and methodologies.

Work arrangement
No