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From: Nitesh Kumar Jhanjee
Sent: Tuesday, September 1, 2026 6:14 PM
To: Rutuja More
Cc: Satbhavni Gupta
Subject: Re: New Role Creation - National Lead - Call Centre
Ok
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From: Rutuja More
Sent: Tuesday, September 1, 2026 5:59:04 pm
To: Nitesh Kumar Jhanjee
Cc: Satbhavni Gupta
Subject: New Role Creation - National Lead - Call Centre
Dear Nitesh,
Request your approval to create new role with below JD.
Role: National Lead – Call Centre
Experience: 8+ Years
Grade: Associate Vice President (AVP)
Reporting To: Business Head
Key Responsibilities
Lead and manage national call centre operations to drive sales, revenue, and customer engagement.
Develop and execute cross-sell and up-sell strategies across the existing customer base.
Employment type
On-roll
Work arrangement
No
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