Business Development Representative, Resy

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels.
Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences.
Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.
We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.
Resy is seeking enthusiastic Sales Development Representatives to join our team. In this role, you will generate new business opportunities by following proven processes in order to turn prospects into business accounts. We are seeking highly driven, results-oriented individuals who are eager to learn the fundamentals of sales through coaching and training.
In this position you will learn about sales fundamentals and what it means to qualify a lead. Here, you will master how to generate and manage the top of the sales funnel while learning the basics of closing deals in the bottom of funnel.
Bachelor’s Degree or equivalent experience
0-3 years of sales or related business experience
A commanding desire to learn, succeed and grow
Strong passion for and understanding of restaurants and the hospitality industry
Tenacious attitude and ability to self-motivate and drive toward success
Organized and able to be resilient in a dynamic sales environment
Prior restaurant experience – not required, but a plus!
Research restaurant openings with the intention of adding new leads to pre-existing pipeline
Leverage in-office CRM tools to prospect into specific geographic territories
Develop targeting strategies within given territory to generate new business opportunities
Create opportunities via cold call, email and social outreach to be passed to your Sales Account Executives
Work alongside Management to build off existing strategy based on updates to the restaurant landscape, both internally and externally
Maintain an organized pipeline and activity records using Salesforce.com
Learn the basics of working with sales technologies in order to maintain an organized sales pipeline, track communication in relation to prospects, and actively report on day to day business activities.

Work arrangement
Hybrid