Program Manager — Events & Experiences Creative PMO

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Job Category
Program & Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Our Team
The Events & Experiences Creative PMO sits within Global Brand Marketing and is responsible for the end-to-end program and project management of our event experiences — from flagship programs like Dreamforce to regional activations and always-on brand moments. We are the operational engine behind creative delivery, partnering closely with Brand, Marketing stakeholders and cross-functional partners to bring big ideas to life on time, on scope and on budget.
About This Role
We're looking for a driven, highly organized Program Manager to serve as the operational backbone of our Events & Experiences Creative PMO. In this role, you'll be the connective tissue that keeps every event and experience workstream moving, every priority sharp, and every stakeholder informed. From driving planning for major brand moments to running weekly stand-ups and ensuring leadership walks into every meeting ready to make decisions, you'll be the reason this team operates at its best.
With strong organizational instincts and a natural ability to communicate across both team and executive levels, you'll help the team intake, prioritize, and deliver week over week.
Reporting directly to the Director, Program/Project Management you will sit at the intersection of strategy and execution, driving key event and experience project workstreams to ensure they deliver on time, on scope and on budget.
What You Will Do
Program Management & Workstream Oversight
Work to track and manage key event and experience workstreams, ensuring deadlines, owners, and milestones are clearly documented and maintained
Maintain project trackers and provide regular status updates to stakeholders
Build and manage project plans for events and experiences from kickoff through delivery with clarity and accountability
Coordinate cross-functional dependencies across creative, brand, and production teams; flag blockers or risks proactively and help facilitate resolution
Executive Communications & Meeting Support
Organize talking points and agendas for weekly meetings
Utilizing our AI tools take notes, capture decisions, and track action items from leadership syncs
Draft and send executive-facing recaps and follow-up communications
Help drive decision-making by ensuring the right context and information is surfaced ahead of meetings
Event & Experience Planning
Support planning processes for events, including timeline management, template creation, and facilitation of planning sessions
Synthesize team inputs into a consolidated view of priorities, capacity, and commitments
Partner with stakeholders to ensure plans are realistic and aligned with broader organizational goals
Intake & Prioritization Management
Support monitoring and managing the team's intake channel, triaging incoming requests
Work with team SMEs to develop a consistent process for evaluating, prioritizing, and routing requests
Maintain a visible backlog of work to support ongoing planning conversations
What Experience You Have
5-7+ years of project or program management experience, preferably within events, experiential marketing, creative, or brand organizations
Proven experience managing event, experiences and cross-functional program workstreams from initial planning through on-site execution and delivery
Experience leveraging AI tools for project documentation, meeting facilitation, status reporting, and workflow optimization
Exceptional communication and organizational abilities with demonstrated success managing multiple complex workstreams simultaneously
Strong background supporting C-level and executive stakeholders, including materials preparation and decision-making facilitation
Demonstrated ownership of end-to-end planning processes encompassing timeline development, facilitation, and synthesis
Proven track record managing intake and prioritization processes across teams or functional areas
Advanced proficiency with Slack, Google Workspace (Slides, Sheets, Docs), project management tracking tools and AI-powered productivity platforms
Self-directed professional with strong initiative and ability to maintain project momentum with minimal supervision
Agency or in-house events, creative, or marketing team experience strongly preferred
Why You Are Excited About This Role
You thrive in roles where you're the one keeping everything organized and moving — and you take pride in it
You are energized by cross-functional complexity and find clarity where others see challenges
You enjoy working with executives and know how to communicate with precision and context
You want to make a real impact in a fast-paced, high-visibility team delivering flagship brand experiences
You are comfortable with ambiguity and adapt quickly when priorities shift
Why We Are Excited About You
You can help the team operate at pace with minimal disruption
You know how to give clear leadership visibility into what's in flight and what decisions are needed
You communicate clearly, concisely, and with purpose — whether it's a Slack update or an executive facing recap
You make the work feel organized, because great operations is part of great output
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression