Associate Legal Operations Processor

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About this role:
Wells Fargo is seeking Associate Legal Operations Processor in Legal Services as part of Consumer and Small Business Banking Operations. This role is in the Summons and Subpoenas department responding to legal orders served upon the bank for records. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
Seek ways to improve work processes within established procedures
Perform routine administrative, operational, and customer support tasks relating to legal orders
Provide training to less experienced processors on internal processes and external state specific statutes
Receive direction from supervisor and escalate questions and issues to more experienced roles
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal stakeholders
Interact with external requestors, primarily through phone calls
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Prior experience within the banking or financial services industry
Experience with legal order processing
Strong ability to read, analyze, and interpret legal documents
Demonstrated ability to identify potential operational issues and legal or regulatory risks
Proven ability to meet or exceed high productivity and quality standards
Ability to perform effectively in a fast-paced, high-demand environment while managing multiple priorities
Strong judgment and decision-making skills, with the ability to make timely and independent decisions in a results-driven environment
Job Expectations:
Schedule:
Monday-Friday 8:30am -5:00pm
Opportunities for Overtime, may become required due to business need
Training:
You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training will be for 8 weeks. Training hours are 8:30 a.m. – 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 8 weeks of training.
We’re open from Monday – Friday 8:00am-5:00pm. Your regular work schedule will be based on business need and may include working at least one weekend day.
Position is Hybrid after training period
This position is not eligible for Visa sponsorship
Posting Location:
1525 W W T Harris Blvd CHARLOTTE, NC
(Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )
Posting End Date:
6 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.