Live opening · Posted 5 days ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
What you get to do in this role:
Customer Advisory
Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies
Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges
Document and present insights and recommended solutions to meet customer goals
Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
Communicate and advise in 1:1 and 1: many environments
Sales and Customer Success Advisory
Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
Provide expertise to help assess and prioritize accounts and strategies
Provide full lifecycle business outcome and value realization advice
Thought leadership
Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
Improve current methods and frameworks
Work with and enable the ServiceNow teams on a business consulting approach to sales
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor
Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred
Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred
Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience
Experience with public speaking, meeting facilitation and white boarding
Deep customer connects in regions
High level of executive presence with a humble demeanor
Analytical and financial experience
Enjoyment working in a collaborative environment
Ability to travel up to 40% of the time
Employment type
Full-time
Work arrangement
No
Recently tracked roles with full details and direct application links.