Mgr, Solution Consulting

What you get to do in this role:
The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.
We are seeking a Solution Consulting leader to lead Demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early in career Presales Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:
Bring early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s products groups.
Define and refine future Demo Hub program capability. Determine and sponsor Demonstration Creation, Use and future capability and development. Extend DemoCenter concept to have inclusive value to field including DemoHub capability
Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability
Create and manage a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement
Capable of developing Americas functionality, prove success and then extend capability globally to EMEA and APJ
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
Thought leadership in methods and techniques for story telling with software
Ability to coach and develop early-in-career as well as senior individual contributors
Able to lead people, process and systems development
Gain and build relationship and trust quickly inside and outside of the SC organization
Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
Strong understanding of ServiceNow sales and engagement process and business value
Ability to clearly articulate the power and value of the ServiceNow platform

Employment type
Full-time

Work arrangement
Hybrid