Business Development Associate

Company Description Urban Company is a technology-driven platform that connects customers with trusted professionals for home and beauty services, ranging from repairs and cleaning to salon and spa experiences. The company focuses on simplifying urban living through reliable, high-quality, and transparent services. Operating across India, UAE, Singapore, and KSA, Urban Company also offers Native, an in-house brand of smart home solutions that enhance everyday safety and convenience. The platform is built around Skill India–certified service professionals, trained through comprehensive programs in partnership with NSDC to ensure consistent service excellence and dignified livelihoods. Team members join a fast-growing organization committed to innovation, customer satisfaction, and professional development.
Role Description The Business Development Associate is a full-time, on-site role based in Kolkata. This role involves identifying and onboarding new service partners, nurturing relationships with existing partners, and supporting their performance and growth on the Urban Company platform. The associate will analyze market trends, track key business metrics, and help design local initiatives that drive customer acquisition and service quality. Daily tasks include conducting meetings and field visits, coordinating with cross-functional teams, and ensuring smooth operations and partner satisfaction. The role also requires maintaining accurate reports, preparing business presentations, and contributing to strategic projects that expand Urban Company’s presence in the region.
Qualifications
Strong business development and relationship management skills, with the ability to identify opportunities, negotiate, and build long-term partnerships.
Solid analytical and problem-solving abilities, including comfort with data analysis, reporting, and using insights to drive decisions.
Excellent communication and interpersonal skills, with proficiency in presenting ideas clearly and collaborating with diverse stakeholders.
Organizational and time-management skills to handle multiple projects, field activities, and operational tasks effectively.
Bachelor’s degree in Business, Management, Commerce, or a related field; relevant internships or prior experience in sales, operations, or start-up environments is an advantage.
Comfort with technology platforms, CRM or dashboard tools, and basic MS Office (Excel, PowerPoint, Word).
Ability to work on-site in Kolkata, conduct regular field visits, and adapt to a fast-paced, target-driven environment.
Interest in the home services, beauty, or consumer tech sector and a customer-centric mindset focused on service quality.

Work arrangement
No