Live opening · Posted 5 days ago

Senior Customer Service Manager-Loan Centre

IDFC First Bank · Pune Division, Maharashtra, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 5 days ago

CompanyIDFC First Bank

LocationPune Division, Maharashtra, India (On-site)

Work modeNo

SourceLinkedin

Listed5 days ago

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About the role

Description supplied by the original job listing.

Job Requirements
About the Role
Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a fast-paced environment—this is your chance to shine.
Key Responsibilities
Deliver prompt, high-quality customer support
Own and resolve customer issues end-to-end
Engage across digital and voice platforms
Improve service processes and customer experience
Collaborate with teams to close complaints quickly
What We’re Looking For
Education: Graduate (any discipline)
Experience: 2+ years in customer service
Skills: Communication, empathy, problem-solving, multitasking

Work arrangement
No

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