Software Engineer, Cloud Site Reliability (SRE)

Key Responsibilities
JOB DESCRIPTION
Maintain, and troubleshoot applications in a cloud-based environment
Work extensively with Microsoft Azure and Azure Kubernetes Service (AKS)
Diagnose and resolve technical issues with strong troubleshooting skills
Collaborate effectively with cross-functional teams
Maintain cloud-native applications and services
Execution of CD pipelines for seamless deployment and integration
Collaborate with development, DevOps, and security teams to enhance system efficiency
Manage cloud environments (AWS, Azure)
Ensure compliance with security best practices and organizational policies
Work in Project designated shifts and on-call (Rotational) and incident response
Responsibilities
Key Skills
Problem-solving and analytical thinking
Strong debugging and troubleshooting skills
Communication and teamwork
Automation mindset
Attention to detail
Qualifications
Windows: Windows Server administration, services, logs, certificates, deployment troubleshooting
Azure: Azure resource management, deployment support, upgrades, troubleshooting
IIS: Website & app pool management, SSL bindings, deployment and rollback support
AKS: Containerized deployments, pod/service troubleshooting
Monitoring & Logs: Ability to analyze application, IIS, AKS, and Azure logs
GitHub: Repo management, branch handling, deployment artifacts, CI/CD collaboration
About Us
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Work arrangement
No